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A healthcare provider in Bristol is looking for a Support Services Assistant responsible for patient transport and support within the hospital. The role requires a UK driving licence, teamwork, and the ability to handle physically demanding tasks in a busy environment. The ideal candidate will possess excellent communication skills and a customer-focused approach. Duties include transporting patients safely, responding to emergencies, and maintaining professional standards while working with healthcare teams.
To work as part of the operational team responsible for providing a comprehensive patient support service in the hospital environment. This will involve carrying out the following Facilities Management functions:
To provide a high quality responsive, efficient and effective patent support service to wards, and departments in North Bristol NHS Trust acting in a caring and professional manner and working in line with the Facilities and departmental operating procedures.
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Physical Effort Duties involve standing/walking for long periods of time during the shift Duties may involve undertaking physically demanding tasks e.g. moving cages of approximately 300kg in weight as and when required
Mental Effort Being aware of health and safety implications involved in duties and their potential effect on others e.g. Ensuring that equipment is stored appropriately
At ward level keeping a professional distance from patients and ensuring confidentiality at all times Working to schedules which may be subject to change
Emotional effort Whilst working at ward level being able to cope with witnessing distressing sights of patients who are very ill and may be at the end stages of life Whilst working in the Emergency Department witnessing traumatic injuries In the course of your duties you will need to be sensitive when coming into contact with patients and members of the public who may be experiencing high levels of stress and anxiety are confrontational or under the influence of alcohol
Working conditions You will be expected to display a professional image at all times You will be required to wear clean official uniform and covered in low-heeled footwear You will be expected to comply the department and trust policies relating to uniform and the wearing of jewellery, nail polish etc
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.