It Support jobs in United States

Job Title: IT Project Engineer

Location: Chorley

Salary: £35,000 - £40,000

We have an exciting opportunity for a IT Project Engineer / Senior IT Support Engineer to join a growing, friendly and dynamic Managed Service Provider (MSP) who deliver support both remotely and in person to Businesses across the UK.

• Project Leadership: Lead projects from planning through implementation, including cloud migrations, network buildouts, virtualization, and security modernisations. Ensure projects are delivered on time, within scope, and to quality standards.
• Technical Solution Design: Architect and deploy solutions such as Windows Server, Azure, Microsoft 365, Active Directory, Exchange/O365 migrations, and hybrid cloud environments. Configure and secure network hardware (VPNs, firewalls, routers, switches).
• Client Engagement: Act as a technical lead and consultant, communicating directly with clients to align technology solutions with business goals. Provide Tier 3 escalation support.
• Documentation & Reporting: Create and maintain comprehensive project documentation, configurations, standards, and SOWs. Provide regular updates to clients and leadership.
• Security & Compliance: Implement and manage security improvements (MFA, endpoint protection, email filtering, secure remote access). Ensure all solutions adhere to security best practices and compliance requirements.
• Process Optimization: Identify opportunities for automation and workflow improvements. Implement scripts and tools to enhance efficiency and reliability of IT services.
• Collaboration: Work closely with internal teams, vendors, and client IT departments to ensure seamless project execution. Mentor junior engineers and contribute to knowledge sharing.

• Minimum 3 years' experience in an MSP or multi-client environment.
• Strong background in Microsoft 365, Azure, Windows Server, and network infrastructure.
• Hands‑on experience with virtualization platforms (VMware, Hyper‑V), Cisco/Meraki/Fortinet, Intune, and cloud technologies.
• Proven success leading migrations, upgrades, and implementations independently.
• Excellent communication, client‑facing, and project management skills.
• Commitment to documentation, continuous learning, and white‑glove service.

• Career progression opportunities.
• 23 Days Holiday.
• Company pension.
• Health & wellbeing programme.
• On‑site parking.

Keywords: IT Engineer, IT Support Engineer, Senior IT Support Engineer, Project Engineer IT, Senior Project Engineer, IT Engineer

Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.