IT Technician

Argus Vision B.V.; Hull and East Yorkshire; On-site; GBP 25,000 - 30,000; Full time

Job summary

A growing technology firm in Hull is seeking an experienced IT Support Technician to join their dynamic team. This hands-on role involves providing IT support across multiple sites, troubleshooting a variety of issues, and assisting with new IT projects. The ideal candidate has experience in a multi-site environment, strong problem-solving skills, and a proactive approach towards learning new technologies. This position offers a supportive team environment and opportunities for technical development.

Qualifications

• Experience supporting end users in a multi-site IT setting.
• Familiarity with IT troubleshooting processes.
• Proactive in learning new technologies.

Responsibilities

• Act as the first point of contact for IT support across locations.
• Troubleshoot hardware, software, and network issues.
• Install, configure, and maintain IT systems.
• Manage Active Directory, DNS, DHCP, O365 users.
• Oversee data backups and system security.
• Support analytics and reporting tasks.

Skills

Problem-solving skills

Strong communication

Organizational skills

Customer-focused mindset

Multi-site IT support experience

Tools

PostgreSQL

HFSQL

MSSQL

MS Active Directory

MS Server

Ticketing systems

Job description

IT Support Technician

Location: Hull

Salary: £25,000 - £30,000

Are you an experienced IT Support professional looking for a varied and hands‑on role within a busy, fast‑moving business?

Were working in partnership with a growing company operating across multiple sites, to recruit an IT Support Technician to join their close‑knit technical team.

This is a highly user‑facing position where no two days are the same. You'll be the go‑to person for colleagues across the business supporting everything from day‑to‑day troubleshooting to assisting with exciting new IT and data projects.

What You'll Be Doing

• Acting as the first point of contact for IT support across three sites and remote users
• Troubleshooting hardware, software, and network issues
• Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices
• Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users
• Overseeing data backups, system security, and patch management
• Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL
• Getting involved in new IT projects such as e‑commerce and data analytics developments

What we’re looking for

• Proven experience supporting end users in a multi‑site IT environment
• Strong problem‑solving and organisational skills
• Confident communicator with a customer‑focused mindset
• Familiarity with tools such as ticketing systems, MS Active Directory, and MS Server
• A proactive approach and willingness to learn new technologies

Desirable but not essential

• Exposure to Power BI, Docuware, or Merlin ERP
• Basic coding knowledge or scripting experience

Why you'll love it here

You’ll be joining a supportive team where your ideas are valued and your work genuinely makes a difference. The role offers plenty of variety, autonomy, and opportunities to develop your technical skillset in a collaborative, people‑focused environment.