IM&T Senior Infrastructure Analyst

NHS National Services Scotland; Carstairs; On-site; GBP 41,000 - 51,000; Full time

Job summary

A public health service organization located in Carstairs is seeking a Senior Infrastructure Analyst to join their Infrastructure Team. The role involves providing essential IT support, including hardware and software assistance, while also contributing to the implementation of the hospital's eHealth strategy. Candidates should have a degree in a computer-related discipline and possess strong communication skills. The role offers a salary between £41,608 and £50,702 plus additional allowances, with a closing date for applications set for January 5, 2026.

Qualifications

• Experience working in the NHS is highly desirable.
• Valid UK driving licence is essential.

Responsibilities

• Provide IT support and assistance to staff within the hospital.
• Handle second- and third-line support through the IM&T help desk.
• Provide out-of-hours support on a rotational basis.

Skills

IT support

Communication skills

Teamwork

Attention to detail

Doctor-specific systems knowledge

Education

Degree in computer-related discipline

Tools

VMware

Cisco

Veeam

Microsoft Azure

Office Suite

SQL Server

Job description

IM&T Senior Infrastructure Analyst

AfC band 6 (£41,608-£50,702) plus a High Secure Environmental Allowance of £1,750.47 per annum

Hours: 37

Contract Duration: Permanent

Post Details

The eHealth department at The State Hospital is seeking a Senior Infrastructure Analyst to join the existing Infrastructure Team. The role contributes to the implementation of the Hospital’s eHealth/Information Management strategy.

Responsibilities

Provide IT support and assistance to staff at all levels within the hospital, including hardware and software support, meeting service level agreements, and delivering an effective end‑user interface for IT equipment and systems.

Provide hospital with second‑ and third‑line support through the IM&T help desk, handling IT hardware, software faults, enquiries, general help and advice.

Provide out‑of‑hours support on a rotational basis.

Experience

Experience of working in the NHS is highly desirable.

Qualifications

• Degree or equivalent in a computer‑related discipline.
• Valid UK driving licence – essential.

Attributes

• Ability to work as part of a team.
• Ability to work independently.
• Able to relate well to staff at all levels.
• Close attention to detail.
• Keep knowledge of new systems and relevant technology up to date.
• Fast learner.
• Enthusiastic, motivated and communicative.
• Reliable and patient.
• High level of written and verbal communication skills.

Knowledge and Experience required in

• Server hardware upgrades and maintenance.
• Windows operating systems installation, maintenance and upgrades.
• PC hardware upgrades and maintenance.
• Server operating systems installation, maintenance and upgrades.
• Network infrastructure maintenance.
• Working in an IT support function.
• Specific Microsoft core systems, e.g. Azure, Office Suite, SQL Server etc.
• VMware.
• Veeam.
• Cisco.
• Dell.

Closing Date

The closing date for applications is 05 January 2026.

Contact

For an informal discussion please contact John FitzGerald – Infrastructure Operations and IT Security Manager – john.fitzgerald2