It Software Engineer jobs in United Kingdom
Blockchain Application Support Engineer
Crypto.com
Application Support Engineer (Tuesday to Saturday Shift)
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Blockchain Application Support Engineer
Job summary
A leading blockchain company in London is looking for a talented individual to ensure the continuous operation of its applications. You will monitor and troubleshoot issues, collaborate with engineers, and manage blockchain infrastructure. A degree in Computer Science or a related field is required, along with knowledge of programming languages and cloud services. Join us to shape the future of the blockchain industry.
Qualifications
- Knowledge in programming languages such as Rust, JavaScript, Node.js, or Golang.
- Past experience in supporting applications.
- Experience in deploying applications on cloud services (Azure, Google, Amazon).
- Experience with container infrastructure.
Responsibilities
- Ensure the application runs continuously in production.
- Monitor, troubleshoot, and resolve application issues.
- Coordinate disaster recovery testing and audits.
Skills
Education
Tools
The blockchain security team is working on core Blockchain technologies, Smart contracts and other building blocks that allow us to create unique products for our users. They specialise in secure development, confidential computing technology and advanced cryptographic techniques and with multiple patents granted to this team, this is a key strategic investment for Crypto.com. It is a unique opportunity to work on the future of this exciting industry.
- Primary responsibilities to ensure the application is running at all times in Production.
- Manages other non-production environments such as pre-production/staging.
- Strong understanding of application features and all supported blockchains.
- Work closely with engineers both application and infrastructure to ensure good understanding of what will be pushed to production environments.
- Ability to apply fixes, improvements or optimization on the applications and infrastructure.
- Identify any issues that may arise from the delivery which will impact production uptime or scalability or responses.
- Monitor, troubleshoot and triage application alerts and issues.
- Incident and problem management, post resolution follow-ups to ensure problems have been adequately addressed.
- Continuously improve on monitoring tools and processes.
- Coordinate DR testing and audit.
- Maintain and support blockchain infrastructure (some DevOps knowledge advantageous)
- For senior individuals, the responsibility includes communication with stakeholders on application issues.
- Degree in Computer Science or Engineering or Information Technology or similar discipline
- Knowledge in programming languages such as Rust or Javascript or Node.js or Golang
- Past job experiences in supporting applications
- Attention to detail with an analytical mindset
- Comfortable with analysing logs and possess a keen eye for anomalies and inconsistencies
- Strong curiosity and desire to identify problems or root causes, and effectively communicate findings to the rest of the team
- Experience in deploying in various cloud (Azure, Google, Amazon)
- Experience in building, deploying and maintaining monitoring tools (Grafana, Prometheus, etc)
- Experience in deploying and maintaining container infrastructures (Kubernetes, docker-compose, etc)
- Experience in building, deploying and maintaining logging tools (Fluentd, ElasticSearch, Kibana, etc)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.