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Hybrid Claims Specialist — Empathetic Customer Advocate
Résumé du poste
A global insurance company is seeking a Customer Service Expert to join their Claims Team. This hybrid working role is based in Sheffield, requiring a positive approach to customer care and an ability to thrive in a fast-paced environment. Candidates will receive comprehensive training and support to help develop their skills. The position offers a starting salary between £25,400 and £29,028, bonuses, and various employee benefits including a pension scheme and up to 25 days holiday.
Prestations
Qualifications
- Experience in a professional customer-facing role is highly desirable.
- Ability to make decisions in a customer-focused team environment.
- Commitment to continuous learning and development is essential.
Responsabilités
- Provide exceptional customer service to support the Claims Team.
- Handle customer queries and provide clear information.
- Adapt to a fast-paced, constantly changing work environment.
Connaissances
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.