Hotel Receptionist jobs in United Kingdom

Grade UE03: £24,729 to £25,804 per annum (pro-rata) plus a 30% premium band

Department: Accommodation, Catering and Events

Location: The Scholar, Scott and KM Hotel& Apartments

Part time: 28 hours per week, rotating work pattern including weekends

Open Ended: Permanent Contract

We are looking for an experienced, enthusiastic and passionate Night Receptionist to join our highly successful hotel team.

Do you love working with people and going above and beyond for guests? Do you strive for excellence in a challenging role where you can make a difference? Would you like to join a world-renown organisation with room for career development and progression?

We have a fantastic opportunity for an enthusiastic receptionist working in one of our hotels part of the University of Edinburgh Hospitality & Events collection, who display a positive can-do attitude and enjoy working within a diverse team. The successful candidate will be based at one of our receptions located at The Scholar; The Scott or KM Hotel & Apartments, however, flexibility is required to support our other receptions.

This post is an excellent opportunity for both personal and professional development, take on additional responsibilities and support us to enhance our reputation under our University of Edinburgh hospitality and events collection brand which is expected to grow over the next years.

• Be an ambassador for our hotel collection and rebranded products.
• Continuously look to improve our standards and deliver world-class hospitality.
• Become an integral part of our existing reception team with a desire to succeed in delivering our values.
• Use your upselling skills to maximise sales opportunities.

To succeed in this busy role, you will need strong multi-tasking skills, excellent commercial awareness, and a real eye for detail. You will have experience in a busy front-facing customer service environment; a hospitality background and deal with a multitude of customers, including students in a professional manner. Flexibility to work across weekends is also required.

• Excellent customer service
• Time management skills
• Impeccable standards and an eye for detail
• Excellent verbal and written communication
• Willingness to learn and improve

Click to view a copy of the full job description

Please ensure you include the following documents in your application:

• CV
• Cover letter

• A competitive salary
• Work pattern of 4 shifts on, 4 shifts off (average of 28 hours a week)
• An exciting, positive, creative, challenging and rewarding place to work.
• To be part of a diverse and vibrant international community
• Comprehensive Staff Benefits, such as a generous holiday entitlement, competitive pension schemes, staff discounts, and family-friendly initiatives. Check out the full list on our staff benefits page and use our reward calculator to discover the total value of your pay and benefits

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages.

The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.

The closing date for applications is 5th January 2026.

Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.

Interviews will be held 1 week after the closing date.