Legal Secretary & Receptionist

Elite Touch Group; Wellington, Taunton, Bridgwater, Tiverton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A law firm in Wellington is seeking a Legal Secretary & Receptionist for their Family department. The ideal candidate will have legal experience, manage diary scheduling, and provide excellent client service. Key responsibilities include conducting client matters, handling communications, and supporting team members. The position offers a competitive salary, health cash plan, enhanced leave, and professional development opportunities.

Benefits

Competitive salary

Company health cash plan

Enhanced annual leave

Social events and seasonal gifts

Recruitment referral scheme

Ongoing professional development and training

Qualifications

• Previous experience in a similar legal role.
• Basic knowledge of Windows operating systems and Office 365.
• Ability to work independently and manage multiple tasks efficiently.

Responsibilities

• Conduct matters on behalf of clients in a professional manner.
• Provide a friendly and professional service to clients.
• Comply with office policies and procedures.
• Manage diary appointments and meetings effectively.
• Oversee meeting rooms and provide assistance to staff when necessary.
• Meet all deadlines and respond promptly to telephone calls.
• Handle postal duties and support colleagues as needed.

Skills

Strong communication skills

Interpersonal skills

Time management

Ability to prioritize tasks

Team player

Adaptability to new technologies

Tools

Microsoft Word

Microsoft Office 365

Outlook

Excel

Job description

Legal Secretary & Receptionist – Family department

Wellington – Salary dependent on experience

Our well-established client is looking for a Legal Secretary & Receptionist to join their Family team at their Wellington Office.

The ideal candidate will have a legal background and be prepared to assist with reception tasks when required.

Key Responsibilities

• To conduct matters on behalf of clients in a professional manner.
• To provide a friendly, courteous, knowledgeable and professional service and to protect the firm against service complaints by ensuring service is of the highest quality.
• To comply with the Policies and Procedures pursuant to the Office Quality Manual at all times. Have the ability to use a variety of software to support our case management system including Microsoft Word and 365, Outlook and Excel to produce correspondence, documents, presentations, records and accounts.
• Be responsible for diary management, together with booking appointments/meetings. Attending meetings where necessary and assist in note taking. Creating, photocopying and printing of documents.
• To oversee diary management for the meeting rooms, maintain meeting rooms and provide assistance to other members of staff when in meetings when covering the reception area. Informing the appropriate staff member of appointment attendances at the office in good time.
• Meeting all deadlines within the specified timeframes and ensuring prompt response to telephone calls with accurate notes taken and recorded and passed to the appropriate staff member without delay.
• Assisting colleagues as own duties allow and in particular holiday and sickness cover, providing general support within the team/office/firm as required whilst adhering to the Equality and Diversity Policy of the firm.
• Handling all postal duties, including Royal Mail post, to include opening, dating, sorting and distribution, franking etc. Assisting colleagues with photocopying and printing of documents when covering the reception area.

Qualifications / Experience

• Previous experience within a similar role.
• Basic knowledge of Windows operating systems, Office 365.
• Ability to work independently and manage multiple tasks efficiently.

Soft Skills

• Strong communication and interpersonal skills.
• Ability to manage time effectively and prioritise tasks.
• A team player with a positive and service orientated attitude.
• Willingness to learn and adapt to new technologies.

Working Conditions

Office environment with occasional travel to other locations for support.

What we offer

• Competitive salary
• Company health cash plan
• Enhanced annual leave
• Social events and seasonal gifts
• Recruitment referral scheme
• Ongoing professional development and training