Front of House Reception Administrator – Westminster

The Boeing Company; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading aerospace firm is seeking a Reception Administrator for their Westminster office in London. The role involves managing reception operations, ensuring exceptional customer service for visitors, conducting safety briefings, and maintaining a welcoming environment. Candidates should possess excellent communication skills, team player attributes, and ideally have prior front of house experience. This is an onsite position that supports a busy corporate environment with opportunities for professional growth.

Benefits

Competitive salary and annual incentive plans

Continuous learning opportunities

Flexible work tools

Excellent adoption and parental leave options

Pension plan with up to 10% employer contribution

Company paid medical plan

Learning Together Programme for personal and career development

Qualifications

• Excellent communication skills for a corporate environment.
• Ability to multi-task and prioritise effectively.
• Prior Front of House experience preferred.

Responsibilities

• Manage reception operations and provide exceptional customer service.
• Conduct safety briefings and manage switchboard calls.
• Coordinate local meetings and manage facilities.

Skills

Excellent communication skills

Team player

Highly organised

Professional and friendly demeanor

Proficient in Microsoft Office

Prior Front of House experience

Job description

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

As a Reception administrator offering a Front of House service to the Westminster office, you will be working within a corporate environment as part of a team to oversee the general day to day reception operations to provide exceptional customer service. You will be the first point of contact for people visiting our busy UK headquarters which attracts many visitors of varying levels. This role sits within the Boeing Global Enterprise Services team.

Responsibilities

• Opening the office
• Answering the main door to visitors and staff in a welcoming manner
• Conduct safety briefings upon visitor arrival
• Act as an initial point of reference in the Reception area as required
• Manage the switchboard and answer incoming calls
• Report and record any building issues, helping to resolve where feasible
• Conduct visitor pre‑screening checks
• Manage local badging activations
• Collect and sort local mail, including franking outgoing post
• Manage and book local hot desks, hot offices and spare offices with calendar management
• Manage and book conference facilities
• Manage local catering orders and support hospitality requests for multiple functions
• Coordinate and support the set‑up of local meetings, including provision and removal of refreshments, support IT technicians and room re‑organisation (where applicable and appropriate)
• Set up and shut down local coffee machines
• Ensure tidiness and cleanliness of kitchen areas
• Manage replenishment of local stock items (e.g. kitchen sundries, water)
• Monitor usage of printer/stationery supplies and reorder as appropriate
• Capture and record data
• Manage and execute local delivery services
• Support local parking arrangements
• Support the site focal in other locally required duties when available and appropriate, including reporting any facility related issues
• Possible support of functional projects, local site administration and functional operations

Preferred Skills and Experience

• Excellent communication skills to work within a corporate environment
• Team player to support the busy onsite BGES team and visitors and staff on site
• Highly organised, motivated with the ability to multi‑task and prioritise as needed
• Professional and friendly demeanour is essential
• Proficient in Microsoft Office and other related software packages
• Prior Front of House experience or cabin air crew experience is preferred along with previous success in administration

This is an ONSITE Position.

Please be advised there may potentially be the need on an infrequent basis to provide reception support across our other UK offices depending on the need.

Benefits

• Competitive salary and annual incentive plans
• Continuous learning – you’ll develop the approach and skills to navigate whatever comes next
• Success as defined by you – we’ll provide the tools and flexibility so you can make a meaningful impact your way
• An inclusive culture – you’ll be embraced for who you are and empowered to use your voice to help others find theirs
• Excellent adoption and parental leave options
• 23 days plus UK public holidays and a winter break between Christmas and New Year
• Pension plan with up to 10% employer contribution
• Company paid BUPA medical plan
• Short‑term sickness: 100% pay for the first 26 weeks
• Long‑term sickness: 66.67% of annual salary from 27th week
• 6x annual salary life insurance
• Learning Together Programme to support your on‑going personal and career development
• Access to Boeing’s wellbeing programmes, tools and incentives

Work Authorization

This requisition is for a locally hired position in the UK. Candidates must have current legal authorisation to work immediately in the United Kingdom. Boeing will not attempt to obtain immigration and labour sponsorship for any applicants. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.

Applications for this position will be accepted until Jan. 05, 2026.

Export Control Requirements

This is not an Export Control position.

Relocation

Relocation assistance is not a negotiable benefit for this position.

Security Clearance

This position requires the ability to obtain a BPSS clearance.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

Not a Shift Worker (United Kingdom).

Equal Opportunity Employer

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to race, colour, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.