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In-Room Dining Supervisor - In-Room Dining - Jumeirah Carlton Tower
Jumeirah Carlton Tower
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3D Personnel Ltd
Reception Manager
Job summary
A leading hotel brand in Manchester seeks a Reception Manager to oversee front-of-house operations. Responsibilities include leading a small team, ensuring exceptional guest experiences, and managing reservations. The ideal candidate will possess strong leadership skills and experience in a hospitality role. Benefits include discounted room rates, comprehensive healthcare, and wellness programs. Join a dynamic team committed to high standards and guest satisfaction.
Benefits
Qualifications
- Experience in management roles within the hospitality sector is preferred.
Responsibilities
- Serve as the first and last point of contact for guests, enhancing their experience.
- Manage the hotel front-of-house operations to ensure guest satisfaction.
- Oversee reservations and lead a small team.
Skills
Tools
Role : Reception Manager Malmaison
Rate of Pay : Competitive Salary Generous Company Benefits Training & Development
Contract : Permanent
Location : Manchester Deansgate
Be the face of our hotel get paid for doing what you love get loads of perks and benefits learn something new and make a career for life with Malmaison.
Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different working with the best food drink and a brand you will be proud of? We love Food Wine and Cocktails - almost as much as you do!
- First and last point of contact for guests, setting the tone for the visit and ensuring everything is above and beyond before they leave.
- Manage a small team within the property and assume Duty Manager responsibilities throughout the week.
- Oversee hotel front‑of‑house operations, reservations system (Opera) and guest satisfaction.
(No specific qualifications listed; see below for requirements)
- Heavily discounted Staff Room Rates at Malmaison Hotel du Vin and Frasers Hospitality with rooms available from 65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high‑street shops experiences holidays and much more.
- Cycling to work scheme save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental optical medical and more available from 5 per month.
- Referral schemes that pay up to 1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t look like an extra on a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like Pay Day Lunches / Treats National Popcorn Day Mental Health Awareness week and more.
- We work with Wagestream giving instant access to your pay as its earned.
- We also offer complimentary stays on your 1st 3rd and 5th anniversaries with Dinner Bed & Breakfast.
- We are a proud sponsor of The Brain Charity helping people with all forms of neurological conditions to lead longer healthier happier lives.
- Employee Assistance Programme free confidential advice available 24/7 to you and your family.
- Private Medical Healthcare.
- Bonus Plan based on clear and transparent KPIs.
- Critical Illness cover.
- Life Assurance.
- 100% of electricity is generated using renewable energy.
- Recycle a minimum of 70% of the waste generated from our hotels.
- Use chemical‑free cleaning systems in bedrooms and public areas and enzyme‑based eco‑friendly systems for kitchens.
- Volunteer for sustainable charities 2 days per year on full pay.
Frasers Hospitality Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion / belief, sexual orientation or age.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.