Financial Planner jobs in United Kingdom

Job summary

A leading staffing solutions company is seeking an experienced Facilities Planner/Helpdesk in Glasgow. The role involves providing administrative support to the facilities management team, handling maintenance requests, and ensuring compliance with health and safety. Candidates should have prior experience in facilities management, excellent communication skills, and the ability to multitask effectively. Competitive salary and benefits including annual leave and pension scheme offered.

Benefits

Qualifications

• Previous experience in a facilities, maintenance, or helpdesk role.
• Strong organisational and multitasking skills with attention to detail.
• Excellent communication and customer service skills.
• IT literate with experience using helpdesk or CAFM systems.
• Ability to work effectively under pressure and prioritise workload.

Responsibilities

• Act as the first point of contact for all facilities-related queries via phone, email, and helpdesk system.
• Log, prioritise, and assign reactive and planned maintenance tasks to engineers and contractors.
• Monitor progress of work orders, ensuring timely updates and completion within agreed SLA's.
• Maintain accurate records of jobs, compliance documentation, and service reports in the CAFM/helpdesk system.
• Assist with the scheduling of planned preventative maintenance (PPM) and statutory inspections.
• Support health and safety compliance, including coordinating permits to work, contractor inductions, and record-keeping.
• Generate reports and provide data to support performance monitoring and facilities audits.
• Carry out general administrative duties including processing invoices, updating asset registers, and filing.