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Job description

Senior Quality Assurance (QA) Engineer - D grade

Tax and Legal Technology Team

We are a team of 300+ technologists providing technology enablement services and solutions across the Tax and Legal business. This business has 2,500 tax & legal professionals covering multiple disciplines. We serve many thousands of clients and private individuals by providing a modern, market-leading suite of technology solutions that provide an efficient digital experience from routine to complex tax advice depending on client's situation.

Tax is highlighted frequently as an industry where generative AI will have a significant impact on how services are provided. You will be working as a team at the forefront of navigating that change and redefining the way in which tax is determined in the UK and globally, making sure people and companies pay the right amount of tax with the minimum amount of effort.

The Engineering department is made up of Product Owners, Business Analysts, multi-disciplinary Engineering teams (approximately 160 Software, QA and Cloud Operations engineers) and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. We also build cutting edge web portals for clients to interact with KPMG, maximising collaboration and ensuring seamless delivery of information to our clients.

The Role

You will be working in a team of Software Engineers and Quality Assurance Engineers across a variety of projects for both our clients and our internal professionals. You will be continuously monitoring and guiding the junior testers to achieve the highest quality and QA standards. You will be responsible to deliver comprehensive quality assurance and testing for all product developments, enhancements and fixes for our software, which will include release and system testing with usage of automation. The purpose of the role is to ensure that the quality of our software is maintained at the highest possible levels, increasing the satisfaction of customers and reducing the number of issues using automated technologies.

The role is based in Glasgow. We generally spend two days per week in the office.

Whilst there is no expectation of existing knowledge of tax, we would expect you to develop a degree of domain knowledge over time.

You will have ...

• Quality Focus:
  • A passion for delivering quality software focusing on excellent user experience and high fidelity to visual design, including AI driven applications.
  • Ability to create clear, concise, detail-oriented test plans and test cases.
  • Experience in capturing the Risks and implementing the mitigation process.
• Proven Track Record:
  • Experience in designing and creating automated frameworks using Selenium, Playwright or similar tools.
  • Experience of using BDD tools such as SpecFlow or Cucumber
  • Experience in testing APIs using manual and automated tools or frameworks.
  • Experience of using test management tools such as Zephyr and Jira.
  • Experience in implementing different testing techniques including AI model validation.
  • Ability to perform Integration and End to End testing
• Programming Skills: Experience in C#, Java or similar object orientated programming language.
• AI Knowledge: Familiarity with tools like OpenAI for generating test scenarios, validating AI driven responses, and testing communication agents.
• Collaborative Approach: Ability to collaborate with Development team and business experts to ensure that AI features meet functional requirements and quality standards.

You may have ...

• AI Knowledge: Experience in creating Test Strategy document for AI and machine learning-driven components.
• Proven Track Record:
  • Experience in performance testing using K6, Apache JMeter or similar tools.
  • Ability to both lead and participate in the User Acceptance Testing.
  • Mobile testing experience through Manual or Automation.
  • Experience using BrowserStack or similar tools.
• Quality Focus: Exposure to testing digital accessibility through manual or automated tools.
• Communication: Ability to communicate confidently and effectively with external/internal stakeholders.
• Deep Technical Knowledge: A good understanding of the technical architecture of complex web applications.
• Continuous Delivery: Experience in maintaining test pipelines using continuous integration tools like GitHub Actions and Azure DevOps.
• Enterprise Expertise: An understanding of microservices architecture.
• Data Accuracy: Query SQL and other databases for testing.

In this role you will...

• Collaborative Approach:
  • Work collaboratively in a Lean Agile team using Scaled Agile Framework, ensuring high quality software releases.
  • Conduct test case reviews with cross-functional team members.
• Quality Focus:
  • Review functional and design specifications to ensure full understanding of individual deliverables.
  • Develop, document and maintain functional test cases and other test artefacts like test data, data validation scripts and test harness.
  • Isolate, replicate, and report defects and verify defect fixes.
  • Establish good testing practices and strategies.
  • Create and update test automation scripts with an emphasis on automating tests for AI and machine learning models where applicable.
  • Create effective test plans and test closure reports.
• AI Knowledge:
  • Establish the use of automated test technologies on projects wherever suitable, including integrating OpenAI models into the testing process for validation, NLP tasks, and conversational interfaces.
  • Perform testing for AI applications and ensure their accuracy, efficiency, and reliability, leveraging OpenAI's tools and capabilities for validation and test case generation.
• Proven Track Record:
  • Work independently on projects, with a strong focus on automating test process and ensuring software quality.
  • Take an active role in mentoring and supporting development of junior team members.

What we can offer

• Scale, some of our clients are well known global brands, the infrastructure required isn't small.
• A great team environment.
• A shared love of technology and learning about even newer technology to ensure our cloud platform continues to advance.
• Access to regular training opportunities and paid relevant certifications.
• Market equal pay and benefits such as a subsidised lunch, health care, pension, cycle to work, free day off to celebrate your birthday.

The best of both worlds

We might be world leaders, but in many ways the department feels like a start-up, with a twist. There's the buzz of scrum working, the thrill of shaping compelling experiences, the chance to surprise and stretch yourself in response to a fresh challenge. And then there's all the resources, technology and high-profile projects of a major corporate entity. Crucially, we also offer the benefit of clear career progression.

Industry-leading rewards

Only KPMG offers the advantages of Our Deal - an industry-leading and radically different approach to pay, progression and benefits. Our Deal is a vibrant combination of secondment and fast-track opportunities plus one, transparent, company-wide bonus mechanism. It also includes payment towards student loans, preferential banking offers, the opportunity to finish work early on Fridays in summer - and even a day off for your birthday.

The diverse and inclusive employer

Proud to be an inclusive, equal opportunity employer, we seek to attract and retain the best people from the widest possible talent pool. As a member of The Employers' Forum on Disability we're committed to ensuring that all candidates are treated fairly throughout the Recruitment Process. Should you be successful after the initial application stage, please discuss with your recruitment contact any reasonable adjustments to our Recruitment Process that you may require.

KPMG consistently features in the Sunday Times Best Big Companies to work for. This has been recognised with a special achievement award to mark our 10 years in the Top 25. We pride ourselves on being a place where individuality is valued; you can be yourself and still achieve your potential. We believe that your individuality helps us to deliver the best results to our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference.