Demand Planner jobs in United Kingdom

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Date: 16 May 2025

Location: London

Supply Planner

MISSION

The Supply Planner is a pivotal role in the UK & Ireland Supply Chain organisation, driven to enable commercial business goals through operational excellence and outstanding customer service. The role is responsible for managing international product supply, local inventory optimisation and go-to-market order execution across multiple brands, categories and channels.

ORGANISATION

Reports to: Sales and Operational Planning Manager

Job Location: London

Contract type: Permanent

MAIN RESPONSIBILITIES

• Work closely with the demand planning and customer service teams to understand demand changes and customer activity requiring supply prioritisation
• Convert consensus demand into a constrained view feeding the Supply Review and S&OP meetings highlighting recovery plans
• Work closely with EMEA Teams to ensure transparency on inventory projections and timely product availability in line with business needs
• Customer service level / order fulfilment: own the tracking, reporting and management of supply constraints and out of stock product scenarios, providing detailed root cause analysis and implementing corrective and preventative actions. Communicate to key stakeholders the risks, impacts and recovery timelines
• Inventory management: own inventory targets (stock inventory, E&O and DOS). Drive inventory projection and continuous improvement to overall inventory holdings/targets, delivering both availability and asset management objectives. This includes Supply parameter management (lead time, safety stock) and execution of slow moving and expiry stock mitigation action plans
• Launch and Promo readiness: partner with international supply chain teams to deliver on time and in full deliveries across saleable products and point of sale materials in line with stock in warehouse dates. Ensure correct SKU and Supply Parameters set up
• Contribute to and influence operating models and strategic supply chain plans

EXPERIENCE REQUIRED

• Experience within an international supply chain organisation
• Bachelor’s degree in supply chain, Operations Management, Operations Management, Business Analytics or related field advantageous but not essential
• In depth working knowledge of the cosmetics sector or of a similarly fast-paced sector (FMCG, Mass retail…)
• Excellent numerical skills and analytical ability, data driven decision making
• Proactive and collaborative with the ability to multitask and demonstrate adaptability
• Excellent communication, interpersonal and customer service skills. Ability to deal effectively with all levels of business personnel and see the wider commercial impact
• Ability to collaborate and influence internal partners across various functions (Supply Chain, Commercial, Marketing etc) and cultures (Europe, Middle East and US) to achieve supply chain and business goals.
• Systems experience: SAP, Power BI Reporting, Microsoft Office (advanced Excel), IBP is a plus

THE BENEFITS YOU’LL LOVE

• 26 days holiday + bank holidays + your birthday day off
• Holiday buy – up to 5 days
• Day off when you get married or move house
• Generous contributory pension scheme – match up to 8%
• Annual performance related bonus
• Private medical insurance with Vitality
• Enhanced parental allowance
• Life Assurance up to x4 your salary
• Flexible Friday finish
• Flexible & hybrid working
• Annual performance and development reviews so you know your career is going in the right direction

ABOUT SHISEIDO GROUP

Our mission : Beauty Innovations for a Better World

Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022 . Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 31 FSCC Awards?

Shiseido UK & Ireland plays a central role in the EMEA region and is biggest affiliate, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in the world Nr4 biggest beauty market.

To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams

1. Leverage our unique portfolio of premium Beauty brands across all 3 categories

2. Stay agile and capture new retail opportunities

4. Create a great place to work in Beauty

OUR PRINCIPLES

Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

OUR PRINCIPLES serve as the working principles that every Shiseido employee must follow. These eight working principles – known as "TRUST 8" – are based on the idea that mutual trust is the key to succeeding in OUR MISSION.

At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law.

We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.

If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.

Job Segment: Supply Chain, Supply Planner, Supply, Demand Planner, Warehouse, Operations, Manufacturing