Work Coordinator / Scheduler - (North Belfast)

VanRath; Belfast; On-site; GBP 30,000 - 45,000; Full time

Job summary

An established recruitment agency is seeking a Planner for a leading international company in the energy sector. The successful candidate will be responsible for scheduling appointments, optimizing workflows for engineers, and ensuring compliance with key performance indicators. Candidates should possess strong organizational and time-management skills, along with proficiency in MS Office applications. This is a full-time, permanent position based in North Belfast, offering a competitive salary and benefits.

Qualifications

• Strong organizational and time-management skills.
• Proficiency in MS Office applications, especially Excel and Word.
• Previous administrative experience in relevant environments.

Responsibilities

• Schedule and manage appointments efficiently.
• Optimize engineers' workflows and monitor job progress.
• Collaborate closely with clients and internal teams.

Skills

Organizational skills

Time management

MS Office proficiency

Communication skills

Problem-solving skills

Job description

VANRATH is excited to assist our client in recruiting a Planner. Our client is a leading international company in the energy sector, offering the successful candidate an excellent opportunity to join a multi-billion pound enterprise with a strong global presence.

Employment Type: Full-time - Permanent
Location: North Belfast
Salary: Negotiable + Comprehensive Benefits & Career Growth Opportunities

Responsibilities:

1. Schedule and manage appointments efficiently using relevant planning and response systems, ensuring all tasks are completed within client deadlines.
2. Optimize engineers' workflows by developing and maintaining effective work routes to maximize their time and resources.
3. Monitor and track job progress to meet all Key Performance Indicators (KPIs) and client expectations.
4. Collaborate closely with clients, engineers, and internal teams to ensure smooth scheduling operations and resolve issues promptly.
5. Conduct customer satisfaction surveys, maintain accurate records, and ensure compliance with company procedures.
6. Assist in training and onboarding new staff, ensuring they understand scheduling systems, processes, and responsibilities.
7. Support continuous improvement initiatives by identifying areas for efficiency and process optimization.

Essential Criteria:

• Strong organizational and time-management skills, with the ability to handle multiple tasks and prioritize effectively.
• Proficiency in MS Office applications, especially Excel and Word.
• Previous administrative experience, preferably in construction, regeneration, or responsive repairs environments.
• Excellent communication and interpersonal skills for effective engagement with engineers, clients, and stakeholders.
• Problem-solving skills to address scheduling conflicts, last-minute changes, and resource challenges.

Desirable Criteria:

• Experience working within partnership arrangements, particularly in responsive repairs contracts.
• Knowledge of scheduling and appointment management systems used in construction or regeneration services.
• Understanding of local government operations and familiarity with Registered Social Landlords (RSLs).

For more information about this opportunity or other roles in Belfast or Northern Ireland, please apply via the link or contact Jack Groves in confidence.

Some positive candidate feedback we've received:

"I contacted Vanrath after being laid off and spoke with Jordan Burns. Jordan was fantastic. He found me a role matching my skills, and within days, I had an interview. I accepted the offer within a week. Very professional service."

"Chanel Gillen was a pleasure to work with. We filled our vacancy within a week. I highly recommend Chanel and Vanrath for recruitment needs."

VANRATH proudly supports the Northern Ireland Children's Hospice since 2014 and is a founding member of the 'Time To Care' initiative. We actively support through fundraisers, charity events, and initiatives, including funding a Senior Staff Nurse through the 'Time to Care' program, which also encourages local business involvement.