Head of Customer Analytics: Lifetime Value & Service Ops
Datatech Analytics
Greater London
Hybride
GBP 100 000 - 110 000
Plein temps
Il y a 4 jours
Soyez parmi les premiers à postuler
Résumé du poste
A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. You will be responsible for shaping how the business serves and retains customers, optimizing their value through advanced analytics. This strategic yet hands-on role blends analytics with commercial acumen, aiming to improve customer relationships and drive long-term value growth. A strong background in customer analytics and service operations is essential for success in this role.
Qualifications
Strong background in customer analytics.
Experience in service operations.
Proven expertise in lifetime value modelling.
Responsabilités
Lead a team to deliver data-driven insights.
Oversee analytics strategy for the service journey.
Shape customer experience and operational strategies.
Connaissances
Customer analytics
Service operations
Lifetime value modelling
Description du poste
A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. You will be responsible for shaping how the business serves and retains customers, optimizing their value through advanced analytics. This strategic yet hands-on role blends analytics with commercial acumen, aiming to improve customer relationships and drive long-term value growth. A strong background in customer analytics and service operations is essential for success in this role.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.