Collection jobs in United Kingdom

Company Description

• Contract Type: Permanent/ 40Hours PerWeek
• Salary: £16.05ph - Overtime paid at enhanced rates
• Location: DPD Reading - 2 Imperial Way, Reading RG2 0SL
• Shift Pattern: Sunday to Thursday
• Start Time: 09:30

DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.

DPD is a Valuable 500 company and a Disability Confident Employer.

As a 7.5 Tonne Collection and Delivery driver for DPD, you'll play a crucial role in our operations and customer satisfaction. Your responsibilities will include:

• Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery
• Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
• Assisting with loading and unloading parcels at the depot and customer locations
• Managing a daily schedule of approximately 50-60 stops in your designated area
• Utilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier items
• Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
• Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
• Conducting daily vehicle inspections and reporting any maintenance issues promptly
• Utilising handheld devices and company software to update delivery statuses and communicate with the depot
• Resolving customer queries and concerns professionally and efficiently
• Adapting to changing weather conditions and adjusting your delivery approach accordingly
• Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
• Maintaining a clean and presentable appearance, as you represent DPD to our customers

Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD's reputation for excellence in parcel delivery.

What we're looking for:

To be considered for the role you must have:

• A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
• A clean driving record with no more than 3 penalty points
• At least 1years experience driving 7.5 tonne vehicles or similar

We are also looking for you to demonstrate that you:

• Recognise the value of providing great customer service
• Can work to deadlines, are flexible and always go above and beyond
• Are friendly, approachable, positive, resourceful and professional
• Are able to multi-task and problem solve
• Have the ability to lift, load and carry heavy items up to 25kg
• Possess excellent time management and organisational skills
• Have a good knowledge of local road networks and traffic patterns
• Can work well under pressure and maintain a calm demeanour in challenging situations
• Are comfortable using handheld devices and basic computer software
• Are physically fit and able to handle the demands of a physically active job
• Have a strong commitment to health and safety practices
• Demonstrating the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability in all aspects of your work.

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Unum Help@Hand - essential health and wellbeing services for you and eligible family members
• Health Kiosks visiting every location
• Vitality at Work
• Free On Site Parking
• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today