Council Tax Shared Services Manager - Revenue Leader

Carrington West; Welwyn; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading shared service provider is seeking an experienced Shared Service Manager - Council Tax to oversee the efficient delivery of Council Tax functions across various local authorities. The ideal candidate will have proven management experience and extensive knowledge of Council Tax legislation. This position requires strong leadership skills and a commitment to service excellence. Join us in making a significant impact in revenue collection and service improvement.

Qualifications

• Proven management experience within a Revenues or Council Tax service.
• Strong knowledge of Council Tax legislation and operational delivery.
• Demonstrable leadership experience across multi-disciplinary or remote teams.

Responsibilities

• Lead and manage the day-to-day administration and collection of Council Tax.
• Oversee performance, compliance, and customer service.
• Identify opportunities for service improvement in Council Tax collection.

Skills

Management experience

Knowledge of Council Tax legislation

Leadership experience

Analytical skills

Communication skills

Problem-solving

Customer focus

Education

IRRV Technician qualification or equivalent experience

Job description

A leading shared service provider is seeking an experienced Shared Service Manager - Council Tax to oversee the efficient delivery of Council Tax functions across various local authorities. The ideal candidate will have proven management experience and extensive knowledge of Council Tax legislation. This position requires strong leadership skills and a commitment to service excellence. Join us in making a significant impact in revenue collection and service improvement.