Credit Controller

Reed; Walton On The Hill; On-site; GBP 25,000 - 35,000; Full time

Job summary

A financial services company in Walton On The Hill is seeking an experienced Credit Controller to manage high-value accounts in the Gas & Power sectors. The role involves debt collection, stakeholder collaboration, and maintaining strong relationships. Suitable candidates should have at least 2 years of credit control experience and strong communication skills. This position offers an opportunity to work in a performance-focused team and contribute to strategic objectives.

Benefits

Opportunity to work in a highly targeted team

Collaborative work environment

Qualifications

• Minimum 2 years’ experience in a credit control role.
• Strong organisational skills with logical problem-solving abilities.
• Excellent communication skills, with a calm and courteous approach.

Responsibilities

• Manage and collect debt across a defined portfolio of major accounts.
• Administer collection procedures in line with company policies.
• Collaborate with other departments to resolve issues.

Skills

Credit control experience

Strong organisational skills

Excellent communication skills

Problem-solving abilities

Relationship building

Job description

Credit Controller

• Location: Tadworth (KT20)
• Job Type: Full-time, temporary, initially for 8 weeks
• 100% office based
• hours: 35 hours per week (08.00- 16.00 or 09.00- 17.00)

We are seeking an experienced Credit Controller to join our Major Business Credit team. This role involves managing a portfolio of high-value accounts across the Gas & Power sectors, making a significant impact in a fast-paced and results-driven environment.

Day-to-day of the role:

• Manage and collect debt across a defined portfolio of major accounts (Gas & Power Managed, Gas Spec, Public).
• Administer collection procedures in line with company and departmental policies.
• Prioritise ledger debt daily with a methodical approach.
• Complete departmental processes including workflow, cashflow, month-end analysis, and no remits.
• Handle Manual Direct Debits and act promptly on any rejections.
• Build and maintain strong relationships with both internal and external stakeholders.
• Escalate accounts as necessary and propose further actions to the Team Leader.
• Collaborate with other departments to resolve issues and support customer payments.
• Provide cover for colleagues during absences across active ledgers.
• Ensure all relevant HSE risks are appropriately managed.

Required Skills & Qualifications:

• Minimum 2 years’ experience in a credit control role.
• Strong organisational skills with logical problem-solving abilities.
• Excellent communication skills, with a calm and courteous approach.
• Proven ability to build effective working relationships.

Benefits:

• Opportunity to work in a highly targeted and performance-focused team.
• Environment that values initiative, accountability, and a collaborative work ethic.
• Role critical in helping the business achieve its strategic objectives.