Recovery Coordinator - Telehealth, Manchester
About the role:
- Managing a dedicated telephone support line.
- Contacting individuals referred within 3 working days.
- Engaging and maintaining engagement with service users.
- Assessing individual risk and needs using AUDIT and SADQ tools.
- Delivering interventions such as:
- • Identification and Brief Advice 2
- • Extended Brief Interventions
- • Harm reduction interventions and support into structured treatment for high-risk or alcohol-dependent individuals.
- Using evidence-based tools like drink diaries.
- Providing lapse and relapse prevention support.
About you:
- Strong understanding of substance misuse issues and relevant experience.
- Experience working with groups and managing group dynamics.
- Excellent verbal and written communication skills, with good IT skills.
- Proactive, able to work independently with good time management.
- Knowledge of mental health interventions, services, and best practices.
- Supportive team player with strong interpersonal skills, able to work with various professionals and stakeholders.
- Ability to manage change prioritizing service user needs.
- Understanding of information governance and safeguarding.
- Willingness to learn and contribute to team development.
What we will give to you:
- 25 days holiday plus bank holidays, increasing over 5 years.
- Paid weekly ‘Wellness’ hour, access to wellness hub and Employee Assistance Programme.
- Contributory pension scheme.
- Various benefits including shopping, cinema, and holiday discounts.
- Supportive team environment.
- Training, career development, and progression opportunities.
- Refer a friend scheme.
Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do.
Please ensure your application reflects the details in the job description to demonstrate how your skills align with the role.
Note: This role is not eligible for a Health and Care Worker visa. Sponsorship under the Skilled Worker route may be possible if salary requirements are met. More information can be found here.