Chef jobs in Malaysia

As a Guest Services Agent, you will be responsible for answering incoming calls in a warm, friendly, and hospitable manner, including transferring calls and taking messages. Your tasks will include:

1. Creating a welcoming first impression over the phone.
2. Providing genuine, attentive, and friendly service to reflect Nobu standards.
3. Handling the switchboard console efficiently and effectively.
4. Answering guest questions regarding dining reservations, services, and hotel amenities.
5. Processing scheduled wake-up calls.
6. Maintaining and reviewing the guest voicemail and message systems.
7. Having thorough knowledge of OPERA to ensure all guest information is captured.
8. Making empowered decisions to enhance guest experience or resolve complaints.
9. Representing Nobu as an ambassador, embodying our values and commitment.

Benefits of Joining Our Team

• Two hotel-wide social events annually, including Employee Awards night.
• Discounted overnight stays across Nobu properties worldwide.
• Discounted Pilates classes and wellness treatments.
• Opportunities for career progression within the hotel and wider portfolio.
• Access to diverse learning and project opportunities.
• Support from Mental Health First Aiders within the team.
• Exciting wellness and volunteering opportunities.
• Up to 33 holiday days based on length of service.
• Life Assurance Scheme.
• Cycle to Work Scheme.
• Discounts on all food and beverage.
• Free meals while on duty.

Nobu Hotels combines modern luxury with minimal Japanese tradition, creating a lifestyle hotel filled with cutting-edge design and stunning spaces. Founded by renowned Chef Nobu Matsuhisa, Robert De Niro, and Meir Teper, the hotel offers an unparalleled experience through exquisite cuisine, innovation, and creativity.

Nobu Hotel London Portman Square features 249 rooms and suites, along with a Nobu restaurant, ballroom, and meeting spaces, designed by David Collins Studio and Make Architects.

We seek individuals who embody our core values of Kokoro, Smile, Family, and Crafted. Share our passion, deliver quality results, and be courageous and creative in your role.