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Customer Service Technician
Job summary
A leading residential developer in Plymouth is seeking a Customer Care Technician for a permanent role. The position offers a starting salary of £40,000, a company van, and additional benefits. Responsibilities include supporting customer move-ins, fixing defects, and ensuring customer satisfaction. Ideal candidates should have experience in trades, strong communication skills, and a proactive approach.
Benefits
Qualifications
- Experience in trades/maintenance with excellent finishing skills.
- Strong communication and customer-facing ability.
- Proactive, hands-on approach with problem-solving skills.
- Full UK driving licence.
Responsibilities
- Carry out new home handovers and demonstrations.
- Support customers through the move-in process.
- Fix minor defects and complete snagging works.
- Liaise with customers to resolve issues promptly.
- Feed back to site teams to maintain high standards.
Skills
Customer Care Technician – Plymouth | Permanent Role | Residential Developments
Starting salary: £40,000 + company van + benefits
We’re seeking a Customer Care Technician to join a leading residential developer in Plymouth. This permanent role offers excellent stability, variety, and a strong package.
- Carrying out new home handovers and demonstrations
- Supporting customers through the move-in process
- Fixing minor defects and completing snagging works
- Liaising with customers to ensure issues are resolved promptly
- Feeding back to site teams to help maintain high standards
- Experience in trades/maintenance, with excellent finishing skills
- Strong communication and customer-facing ability
- A proactive, hands-on approach with problem-solving skills
- Full UK driving licence (company van provided)
- Starting salary of £40,000
- Company van included
- Additional benefits package
- Long-term career opportunity with a respected housebuilder
If you’re practical, approachable, and take pride in delivering excellent customer service, we’d love to hear from you.
Apply today to find out more or call our office on 01392 537018.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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