Customer Service Technician

Pertemps; Plymouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading residential developer in Plymouth is seeking a Customer Care Technician for a permanent role. The position offers a starting salary of £40,000, a company van, and additional benefits. Responsibilities include supporting customer move-ins, fixing defects, and ensuring customer satisfaction. Ideal candidates should have experience in trades, strong communication skills, and a proactive approach.

Benefits

Company van included

Additional benefits package

Long-term career opportunity

Qualifications

• Experience in trades/maintenance with excellent finishing skills.
• Strong communication and customer-facing ability.
• Proactive, hands-on approach with problem-solving skills.
• Full UK driving licence.

Responsibilities

• Carry out new home handovers and demonstrations.
• Support customers through the move-in process.
• Fix minor defects and complete snagging works.
• Liaise with customers to resolve issues promptly.
• Feed back to site teams to maintain high standards.

Skills

Experience in trades/maintenance

Strong communication skills

Problem-solving skills

Job description

Overview

Customer Care Technician – Plymouth | Permanent Role | Residential Developments

Starting salary: £40,000 + company van + benefits

We’re seeking a Customer Care Technician to join a leading residential developer in Plymouth. This permanent role offers excellent stability, variety, and a strong package.

The Role

• Carrying out new home handovers and demonstrations
• Supporting customers through the move-in process
• Fixing minor defects and completing snagging works
• Liaising with customers to ensure issues are resolved promptly
• Feeding back to site teams to help maintain high standards

What We’re Looking For

• Experience in trades/maintenance, with excellent finishing skills
• Strong communication and customer-facing ability
• A proactive, hands-on approach with problem-solving skills
• Full UK driving licence (company van provided)

What’s On Offer

• Starting salary of £40,000
• Company van included
• Additional benefits package
• Long-term career opportunity with a respected housebuilder

If you’re practical, approachable, and take pride in delivering excellent customer service, we’d love to hear from you.

Apply today to find out more or call our office on 01392 537018.