Bank jobs in United Kingdom

End Date: Sunday 21 December 2025

Salary Range: £59,850 - £66,500

We support flexible working – click here for more information on flexible working options

Flexible Working Options: Hybrid Working, Job Share

Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 18 million active online customers. We’ve placed an ambitious transformation programme and a multi‑channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years.

We serve millions of customers every day, from individuals and families to large businesses and corporations. This means we’re well‑placed to help Britain prosper by shaping the way we spend, save and borrow.

JOB TITLE: Design Researcher (12‑Month FTC)

LOCATION(S): Halifax / Leeds / Manchester

SALARY: £59,850 - £66,500

HOURS: Full‑Time

DURATION: 12‑Month Fixed‑Term Contract

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office.

The role will involve regular travel to Halifax, and occasional travel to London and our other offices across the UK.

Our Research team are great at understanding customers and creating insights from research data! We apply customer research methodologies, running strategic & tactical projects, interpreting the results and delivering clear, well thought out insights.

Working together with other teams across Lloyds Banking Group, you'll get to grips with key business challenges and influence them on the research requirements.

You will have experience of being a great partner with research agencies, crafting clear briefs and working with agencies to deliver. As we also bring some research in‑house, experience of delivering quantitative research end to end would be an advantage. This includes taking raw data, analysing, interpreting and translating into clear insights.

• Ability to handle several projects simultaneously, an adaptable approach to change and ensure that projects are delivered on budget and to schedule.
• Experience in developing a brief, analysing qualitative & quantitative user research including becoming comfortable with statistical techniques to help analysis and interpretation is a requirement.
• Being able to simplify complex data to identify important insights.
• Clearly and succinctly articulate those insights in a way that guides business strategies.
• Deep qualitative and quantitative research expertise.
• Analysing and interpreting results. Plus a strong practical understanding of how to best apply a broad range of research techniques.
• Translate business requirements into well‑conceived and actionable insight.
• Understand business challenges and influence / guide on relevant research requirements.
• Enjoys working in partnership with colleagues and suppliers to ensure delivery to specification, using budget efficiently and meeting timelines.
• Experience managing a research budget and finding efficient ways to deliver.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under‑represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

• A generous pension contribution of up to 15%
• Annual performance‑related bonus scheme
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready to start growing with purpose? Apply today and let’s create something extraordinary together

At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.

We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We’re focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.