Manager, Supplier Management

Mastercard; Dunstable; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent global payment solutions company seeks a Manager, Supplier Management to oversee supplier risk management and compliance with regulatory frameworks. This role involves working with various stakeholders to ensure supplier management practices meet industry best standards and continuously improve processes. Ideal candidates will demonstrate strong analytical skills and experience in supplier management, while contributing to the company's operational resilience and sustainability initiatives. The position is based in Dunstable, England, and offers a collaborative work environment.

Qualifications

• Experience with supplier management frameworks and risk assessment.
• Strong analytical and communication skills.
• Ability to lead and coordinate team efforts.

Responsibilities

• Ensure the Supplier Management Framework is deployed effectively.
• Identify and address gaps in supplier management practices.
• Manage regular assessments to drive improvement plans.
• Develop and deliver a monthly MI Dashboard for insights.
• Coordinate contract negotiations and manage risk.

Skills

Supplier risk management

Stakeholder engagement

Analysis

Project management

Coaching & upskilling

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payment choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Supplier Management

The Bank of England (The Bank) recognises Vocalink as a Specified Service Provider of critical national infrastructure to multiple Recognised Payment System Operators (e.g. PayUK, LINK). Vocalink falls under the regulation of The Bank and relevant RPSOs. As part of our regulatory obligations, there are rules around how we should engage with and manage our suppliers and the risks associated with using third-parties. The Supplier Management function works to ensure we are demonstrably upholding our obligations to our regulators. Our directive is that we will ensure our ability to demonstrate a clear understanding of our supply chain (and associated risks), and will actively govern that supply base within the appropriate management frameworks based on the required level of oversight. Vocalink therefore operates its own Supplier Management Framework to keep in line with regulatory requirements and industry best practice. The Supplier Management team works to ensure suppliers are managed in line and adhere to the requirements of this framework. The Supplier Management Team maintains a separate artefact repository consisting of key third‑party governance documentation and evidence.

Key accountabilities and duties

• Support Director to ensure the Supplier Management Framework is deployed and functioning as designed across in scope areas to mitigate Supplier risk.
• Identify gaps / areas of shortfall, work with those with supply roles, providing coaching and upskilling as necessary.
• Manage the undertaking of regular assessments against the management framework, driving (and tracking) improvement plans in conjunction with respective business owners.
• Manage the development and ongoing delivery of a monthly MI Dashboard providing defined metrics with insightful and actionable information in respect of Supply Chain Management and associated risks.
• Maintain a regular cadence of an artefact repository so that at any point VLL can demonstrate an up‑to‑date understanding of their supply chain and management frameworks to customers, supervisory bodies, internal stakeholders or other interested parties as required.
• Ensure regular review and update of supplier management frameworks / approach to ensure VLL meet ongoing / evolving needs (internal & external).
• Define and manage stress exit scenario testing for Critical and Key suppliers.
• Mitigate and remediate risks with suppliers as required – identify and deliver outputs including logical recommendations based on analysis undertaken to facilitate discussion and drive positive outcomes.
• Ensure close alignment with L1 Risk Management, Operational Resilience, Mastercard Sourcing and Third‑Party Risk Management.
• Manage emerging industry requirements from customers and regulators.
• Coordinate Supplier Management involvement in contract negotiations and extensions.
• Manage the delivery against our Operational Resilience and O&TPRM Commitments.
• Manage and improve the risk and control maturity of the function.
• Enable, support and build upon Mastercard’s ESG strategy and priorities through business focus to drive sustainability.
• Annually review and refresh key documentation such as the Supplier Management Framework and Outsourcing & Third Party Risk Management (O&TPRM) Policy.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach.
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.