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Store Leader
Job summary
A leading retail innovator is seeking a Store Leader in Central London. The Store Leader will drive exceptional customer experiences, lead a high-performing team, and ensure operational excellence. Candidates should be proactive with strong leadership and communication skills, and have proven retail management experience. This full-time position requires flexibility for weekends and holidays. Join a pioneering brand that redefines retail experiences.
Qualifications
- Proven retail management experience in high-performance, customer-facing environments.
- Proactive, results-driven with strong leadership skills.
- Excellent communication and decision-making abilities.
- Flexible to work weekends and holidays as needed.
- Fluent in English.
Responsibilities
- Recruit, coach, and develop a high-performing team.
- Uphold Dyson's standards for customer service and store environment.
- Own store's results—profit, conversion, NPS.
- Propose and implement ideas to enhance operations.
- Ensure compliance with Dyson's policies and readiness.
Skills
Location: Dyson concession, Central London
Employment Type: Full-time
Contract: 12 months
Be the face of innovation. Lead the future of retail.
At Dyson, we don't just sell products—we redefine experiences. As a Store Leader, you'll be the visible ambassador of our pioneering brand, driving exceptional customer experiences and inspiring your team to deliver excellence every day.
- Lead & Inspire: Recruit, coach, and develop a high-performing team, creating a positive and collaborative culture.
- Deliver Exceptional Experiences: Uphold Dyson's uncompromising standards for customer service, visual merchandising, and store environment.
- Drive Performance: Own your store's results—profit, conversion, NPS, and more—while identifying opportunities for growth.
- Innovate & Improve: Propose and implement new ideas to enhance customer satisfaction and operational efficiency.
- Ensure Operational Excellence: Maintain compliance with Dyson's policies, protect assets, and guarantee store readiness during peak.
- Outstanding customer satisfaction and brand advocacy.
- Strong store profitability and performance metrics.
- Engaged, motivated, and well-developed team members.
- Flawless operational compliance and asset protection.
- Proven retail management experience in high-performance, customer-facing environments.
- Proactive, and results-driven with strong leadership skills.
- Excellent communication and decision-making abilities.
- Flexible to work weekends and holidays as needed.
- Fluent in English (and local language where relevant).
- Track record of exceeding sales targets and delivering operational excellence.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.