Workforce Information Analyst

NHS National Services Scotland; Glasgow, City of Edinburgh; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A national NHS board seeks a Workforce Information Analyst in Glasgow to provide systems support, maintain HR systems, and develop reports using Tableau and Oracle Business Intelligence. Candidates should have SQL and Business Objects experience, problem-solving skills, and attention to detail. This role offers a hybrid working pattern and a supportive environment focused on health, well-being, and inclusion.

Benefits

Pension scheme

Work-life balance policies

Discounted leisure and shopping benefits

Qualifications

• Knowledge of multi-system interfaces in an HR context.
• Experience developing technical solutions independently.
• Ability to manipulate information from relevant systems.

Responsibilities

• Provide systems support for internal and external enquiries.
• Maintain and implement HR systems.
• Develop reports for National Workforce Dashboards.

Skills

SQL

Business Objects

Report construction

Problem-solving

Attention to detail

Tools

Tableau

Oracle Business Intelligence Suite

Job description

This post is a 12 Month Fixed Term / Secondment position.

National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services.

The Post:

An opportunity has arisen in our Human Resources function for a Workforce Information Analyst to join our team. The role will provide first point of contact systems support, dealing with enquiries and requests for assistance from both internal and external customers.

The role will support the maintenance, development, testing and implementation of HR Systems and reporting, with a specific focus on driving forward the configuration, implementation and report development for the National Workforce Dashboards using Tableau and Oracle Business intelligence suite.

The Candidate:

You should have sound knowledge and experience of working within a multi system interface environment and to be able to relate to operational dependencies of systems, e.g. structures, access rights, etc, ideally specifically those within an HR environment. You should also have experience of developing technical solutions to problems with minimal supervision and to solve problems in a logical and structured way. A comprehensive understanding of how to construct reports and extract and manipulate information from relevant systems is essential. You should also have experience of using Business Objects and SQL. You will work within a high-volume area and the ability to manage your workload, attention to detail, and a commitment to quality are key for this role.

Location and Working Pattern:

Gyle Square, Edinburgh or Delta House, Glasgow.

Currently hybrid working.

Monday to Friday, 37 hours per week.

It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS.

Benefits:

Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.

Inclusion:

NHS National Services Scotland (NSS) is a national board and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. NSS has made a long-term commitment to staff health and well-being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and as such guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader, it is the aim of NSS to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in any reasonable adjustments, please contact the Recruitment Team on [e-mail]

Further information:

For an informal discussion on the post, please contact Scott Nelson, Workforce Information & Systems Team Leader on [e-mail]

Closing date for completed applications is 6th February 2026.

Further information on NSS is available from: https://www.nss.nhs.scot/

Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).

NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies