Workforce Development & Inclusion Lead

NHS Counter Fraud Authority; North East; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A national healthcare organization in the UK is seeking a professional lead for Organisational Development to provide strategic leadership, expert advice, and direction on inclusivity and workforce development. The ideal candidate will have substantial experience in developing workforce programs and professional qualifications in Learning and Development. This role allows for flexible working arrangements and requires some travel to offices in Coventry and London.

Qualifications

• Experience in developing, implementing, and evaluating workforce development programs.
• Ability to lead and embed inclusivity in organizations.
• Ongoing CPD evidence to maintain practice updates.

Responsibilities

• Act as the subject matter expert for learning and workforce development.
• Develop leadership and management programs promoting inclusivity.
• Establish an ROI framework for learning activities.

Skills

Significant experience in people development

Leadership and management expertise

Knowledge of inclusivity practices

Education

Professional qualifications in Learning and Development

Job description

Overview

The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. As part of the People and Workforce Development function’s leadership team this post will act as the professional lead for Organisational Development (OD), Learning and development and Inclusion, providing strategic leadership, expert advice, and direction across these key areas to support the organisation’s culture, capability, and equity ambitions.

We are looking for candidates who have significant experience of developing, implementing and evaluating people and workforce development programmes along with leading and embedding inclusivity. If you have the relevant significant experience alongside professional qualifications in Learning and development/ Organisational Development/ leadership and management alongside evidence of ongoing CPD to maintain up to date practice we would encourage you to apply.

We have offices based in Coventry, Newcastle and London; we offer flexible and home-based working and there is some travel to our offices in Coventry and London required.

For an informal chat please contact [e-mail], our Head of PWD.

Assessment & Interview will be face to face at Coventry on 16th October 2025. We may close this vacancy early if we receive sufficient applications.

We have offices based in Coventry, Newcastle and London and also offer flexible and home-based working. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. We accept secondments from the public and private sector; you should have agreement to being released from your current role in principle prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC. Please apply without delay as reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. The CFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.

For further details / informal visits contact: Name: Katherine Guerin | Job title: Head of PWD | Email address: [e-mail]

Responsibilities

• Act as the subject matter expert for learning, organisation and workforce development and inclusivity for NHSCFA
• Develop leadership and management programmes, embedding a culture of inclusivity, continuous self-led learning, utilising blended learning and evidence-based approaches
• Establish and embed an ROI framework for learning and development activity (e.g. Kirkpatrick)
• Develop talent management and career development frameworks that align with workforce planning and the organisation’s strategy and people plan
• Undertake diagnostic work, drawing on multiple sources of evidence to assess organisational culture and design sustainable approaches that create culture and behaviour changes
• Lead and manage the design and delivery of organisational development and culture programmes of work. These may include; strategic projects, coaching, mentoring, facilitation, training programmes, action learning, feedback, and action research