Warehouse Team Leader

Pertemps Birmingham Industrial; Minworth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics company is seeking a Warehouse Team Leader in Birmingham to support warehouse management, supervise operatives, and ensure operational excellence. The role requires experience in warehouse operations, strong leadership skills, and a commitment to Health & Safety. Working hours are Monday to Friday, 10:00-19:00 with a pay rate of £13.46 p/h.

Qualifications

• Proven experience in a warehouse or logistics environment in a leadership or supervisory role.
• Strong knowledge of warehouse operations, including goods-in, picking, packing, stock control, and dispatch.
• Reliable, adaptable, and a team player with a solution-focused mindset.

Responsibilities

• Assist managers in motivating and leading the warehouse team to achieve daily performance targets.
• Monitor and enforce all Health & Safety policies.
• Ensure all warehouse activities comply with company policies and service level agreements.

Skills

Warehouse Operations Knowledge

Leadership

Communication Skills

IT Skills

Attention to Detail

Tools

Warehouse Management Systems (WMS)

Microsoft Excel

Microsoft Word

Job description

Overview

Job Title: Warehouse Team Leader
Location: Birmingham
Monday to Friday 10:00-19:00
Pay: £13,46 p/h
Temp to Perm

We are looking for a Warehouse Team Leader to support the Warehouse Management team in delivering operational excellence across all warehouse functions. The Warehouse Team Leader will be responsible for motivating and supervising a team of operatives to ensure accurate and timely receipt, picking, packing, and dispatch of products, whilst maintaining a strong focus on Health & Safety, performance targets, and continuous improvement.

Responsibilities

• Assist managers in motivating and leading the warehouse team to achieve daily performance targets and maintain high service standards.
• Monitor and enforce all Health & Safety policies, ensuring a safe working environment and immediate reporting of hazards or incidents.
• Ensure all warehouse activities are carried out in compliance with company policies, procedures, and service level agreements.
• Oversee the allocation of work and daily task planning, supporting the Warehouse Team Manager in achieving operational KPIs.
• Ensure all inbound and outbound goods are processed accurately and efficiently, including goods-in, picking, packing, and dispatch.
• Supervise team punctuality, attendance, and break adherence; report concerns to management promptly.
• Monitor warehouse processes and team performance, identifying training needs and providing ongoing support to team members.
• Perform daily, weekly, and monthly warehouse audits and checks, maintaining accurate documentation for compliance purposes.
• Ensure stock accuracy by addressing and resolving discrepancies in a timely manner.
• Maintain excellent housekeeping standards and ensure the logistics area is always well organised.
• Liaise with internal departments and external customers to address admin queries, customer requests, and service issues.
• Lead daily team briefings and encourage employee involvement and feedback.
• Support return-to-work interviews and absence management.
• Provide cover and support for Area Managers when required.
• Prioritise and adapt to operational challenges as they arise with a proactive approach.

Key Skills and Experience

• Proven experience in a warehouse or logistics environment in a leadership or supervisory role.
• Strong knowledge of warehouse operations, including goods-in, picking, packing, stock control, and dispatch.
• Excellent communication and interpersonal skills.
• Strong IT skills - proficient in Word, Excel, and Warehouse Management Systems (WMS).
• Ability to manage workloads and priorities in a fast-paced, high-volume setting.
• High attention to detail and commitment to accuracy and efficiency.
• A confident leader with the ability to train, mentor, and develop team members.
• Strong understanding of Health & Safety regulations and procedures.
• Reliable, adaptable, and a team player with a solution-focused mindset.