Veterinary Practice Manager

The Donkey Sanctuary; Honiton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading animal welfare charity in Honiton is seeking a skilled Practice Manager for their Veterinary Department. You will manage operations, handle budgeting, and ensure that teams deliver excellent care for donkeys and mules. The ideal candidate will possess outstanding leadership and communication skills, with experience in veterinary service legislation. Join a passionate team dedicated to animal welfare and enjoy competitive benefits including a pension.

Benefits

Competitive pension

Qualifications

• Experience in using legislation and standards for veterinary services in the UK.
• Effective budget management and financial reporting skills.
• Ability to lead a team and work calmly under pressure.

Responsibilities

• Manage the day-to-day operations of the Veterinary Department.
• Triaging veterinary service calls and managing rosters.
• Direct the veterinary administration team and manage the budget.

Skills

Leadership skills

Organisational skills

Communication skills

Budget management

Problem solving

Interpersonal skills

Team management

Tools

Excel

PowerPoint

Database utilisation

Job description

Overview

As Practice Manager, you will be responsible for the effective day-to-day management of the Veterinary Department, ensuring that people, processes, and resources work seamlessly to support the delivery of high-quality clinical services to donkeys, mules and horses within our care. Acting as the point of contact with regards to staff, estates and facilities, fleet, security and budget.

Responsibilities

• Triaging veterinary service calls and laboratory results
• Managing the duty and out of hours rota
• Directing and managing the veterinary administration team
• Effectively managing the department budget alongside Head of Clinical Services (Clinical Director)
• Handling and approving purchase orders (including capital and overseas payments), processing invoices through procurement/EBIS, and managing stock levels and ordering for farriery supplies
• Acting as the main point of contact for professional and security contractors
• We are looking for a self-motivated, flexible and professional individual with outstanding leadership, organisational and relationship-building skills to join the dedicated Veterinary Team as Practice Manager.

Qualifications and Experience

• You will have experience of using legislation, governance and professional standards relevant to the provision of veterinary services to equines in the UK.
• Effective budget management (including preparing, monitoring and reporting) and ability to work within financial constraints.
• Effectively leading a team.
• Working calmly under pressure and managing competing priorities.
• You will also have excellent communication, report writing and interpersonal skills and excellent computer literacy skills including database utilisation, email, PowerPoint and Excel.

About the Sanctuary

The sanctuary is one of the UK's largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

Equality, Safeguarding and Recruitment

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

Additional Experience

You may also have experience in areas such as Practice Manager, Practice Supervisor, Clinic Manager, Clinic Supervisor, Vet, Veterinary Practice Manager, Veterinary Practice Supervisor, Veterinary Clinic Manager, Veterinary Clinic Supervisor, Clinical Practice Manager.

#INDNFP

Notes

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Competitive pension.