Used Car Sales Manager

Group 1 Automotive; Coventry; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading automotive retailer located in Coventry seeks a Used Car Sales Manager to lead the sales department. In this role, you will motivate the sales team to deliver exceptional customer experiences, set objectives, and manage sales activities to maximize profitability. The ideal candidate will possess strong customer service skills, a proven sales track record, and the ability to efficiently manage the sales process. Competitive benefits, including flexible working options and a comprehensive benefits package, are offered.

Benefits

33 days annual leave

Exclusive retail discounts

Pension scheme

Family-friendly policies

Cycle-to-work scheme

24/7 healthcare access

Paid volunteer day

Company share purchase plan

Training and development opportunities

Qualifications

• Proven track record in sales, ideally within the Automotive Industry.
• Ability to provide first-class customer service with energy and enthusiasm.
• Full EU driving licence.

Responsibilities

• Motivate the sales team for an incredible customer experience.
• Set stretching objectives for the sales team.
• Manage day-to-day sales activities and ensure compliance.

Skills

Customer service

Sales experience

Multitasking

Attention to detail

Communication skills

Ability to manage sales process

Job description

Used Car Sales Manager –Mercedes-BenzCoventry

Build teams you can be proud of.

Supporting and leading the Sales department as a Used Car Sales Manager, you’ll be a consistent role model for the whole department, working to maximise sales and profitability.

You’ll be able to use your knowledge and experience to have a real impact on the business and wider Sales Manager team. By keeping standards high, you’ll find the freedom to build a team you can be proud of.

What we can offer you

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and workwith our industry-leading family‑friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle‑to‑work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open to flexible workingoptions – just ask

What you’ll do day to day

• Motive the sales team to deliver an incredible customer experience for every customer that the sales team comes into contact with
• Unleash the potential of the sales team by setting stretching objectives and providing regular feedback on performance against these objectives
• Ensure that all sales executives have a current performance development review to maximise performance and to support individuals’ development
• Ensure that compliance is in place and that it meets all the obligations relating to the customer experience and to the manufacturer’s standards
• Manage the day‑to‑day sales activities such as deal files, handovers, sales funnel to maximise sales revenue
• Encourage the sales team to review processes to ensure they are working in the most efficient way
• Identify new ways of working and actively encourage the sales team to try out new ideas

Helpful skills and qualifications

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• Ability to provide a first‑class customer service with energy and enthusiasm
• A proven track record in sales (Ideally within the Automotive Industry)
• An effective multitasker who is methodical and efficient
• Attention to detail
• Ability to supervise and manage the sales process
• Excellent listening and communication skills
• Full EU driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us – just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in allthat we do.

Respect – Integrity – Transparency – Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.