Tesco Colleague - Penketh Express

Tesco UK; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company in the UK is looking for individuals to provide outstanding customer service in-store. This position emphasizes teamwork, initiative, and maintaining product quality. Candidates should be over 18 and ready to embrace an inclusive work environment. Responsibilities include engaging with customers, ensuring product availability, and participating in community events. The role offers a minimum of 16 hours weekly with competitive pay starting at £12.45 per hour. If you're passionate about service and teamwork, we want to hear from you.

Qualifications

• A passion for delivering great service and pride in serving customers.
• Ability to work well within a team and communicate openly.
• Punctuality and professionalism as a brand ambassador.

Responsibilities

• Serve customers with passion and pride.
• Maintain quality and ensure products reach customers in the best condition.
• Participate in community events and create an inclusive atmosphere.

Skills

Customer service

Team collaboration

Initiative

Rapport building

Job description

Availability Window

The table shows the periods of time in the week we would like you to be available to work – the availability windows. We will schedule your contracted hours within these times and you will have 3 weeks’ notice of exactly when your shifts will be.

Pay

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

Hours

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Availability

We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

About Tesco

Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

• You will help to serve our shoppers better every day.
• You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store.

Qualifications

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
• To take the initiative and make decisions that are right for our customers.
• Work well within a team and communicate openly with others.
• Build relationships with colleagues to create a team spirit, having fun and celebrating success.
• Be at work on time, well presented and ready to be a brand ambassador.

Inclusive Culture

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day."

We are proud to have an inclusive culture where everyone truly feels able to be themselves. At Tesco we celebrate diversity and recognise the value and opportunity it brings. We are committed to creating a workplace where differences are valued and all colleagues are given the same opportunities.

Age Requirement

Please note: Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 for this role.

Legal Statements

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.