Temporary Remote-Eligible Case Manager: Tenancy & Estates

neway international; Taunton; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading housing management firm seeks a Case Manager - Tenancy and Estates to oversee the administration of social housing properties in Taunton. The role involves managing 550-750 tenancies, providing advice to vulnerable customers, and ensuring compliance with housing legislation. Applicants should have strong knowledge of housing laws, excellent communication skills, and experience in tenancy management. This temporary role offers a dynamic work environment with both onsite and remote possibilities.

Qualifications

• Strong knowledge of housing laws, tenancy management, and estate administration.
• Experience working with vulnerable customers and managing complex cases.
• Excellent interpersonal and communication skills.

Responsibilities

• Oversee tenancy administration and estate management for a large portfolio of properties.
• Provide tenancy advice and manage complex housing cases.
• Ensure accurate recording of customer contact.

Skills

Knowledge of housing laws

Experience with vulnerable customers

Excellent communication skills

Ability to manage diverse workload

Customer-focused service

Empathy

Job description

A leading housing management firm seeks a Case Manager - Tenancy and Estates to oversee the administration of social housing properties in Taunton. The role involves managing 550-750 tenancies, providing advice to vulnerable customers, and ensuring compliance with housing legislation. Applicants should have strong knowledge of housing laws, excellent communication skills, and experience in tenancy management. This temporary role offers a dynamic work environment with both onsite and remote possibilities.