Telesales Executive

Pin Point Recruitment; Derby; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic business services provider in Derby is seeking a Telesales Executive to drive new business and manage client accounts. The ideal candidate will possess at least one year of sales or customer service experience, strong communication and negotiation skills, and proficiency in CRM systems. This full-time role offers competitive salary, performance incentives, and a supportive team environment with opportunities for career development.

Benefits

Competitive salary

Enhanced holiday entitlement

Company sick pay

Life insurance

EV/ULEV car scheme

Cycle-to-work scheme

Career development opportunities

Qualifications

• At least one year of experience in sales or customer service.
• Confident and professional communication skills.
• Highly organized and target-driven.
• Strong negotiation and time management abilities.
• Proficiency in Microsoft Office.
• Resilience and adaptability in a busy sales environment.
• Experience within the business supplies or services industry.
• A proven track record of exceeding sales targets.
• CRM system experience.

Responsibilities

• Identify and pursue new business opportunities through cold calling.
• Build and develop relationships with existing clients.
• Maintain regular client engagement for retention and growth.
• Communicate effectively via phone, email, and live chat.
• Collaborate with internal teams for exceptional service.
• Gain thorough understanding of products to advise clients.
• Use negotiation skills to close sales.
• Manage and update CRM systems.

Skills

Sales experience

Communication skills

Organizational skills

Negotiation skills

Time management

Microsoft Office proficiency

Adaptability

Sales targets achievement

CRM system experience

Tools

CRM software

Job description

Pin Point Recruitment is recruiting on behalf of our client for a Telesales Executive based in Derby. This is a full-time, permanent opportunity to join a dynamic business services provider. You will be responsible for developing new business, managing client accounts, and contributing to customer success in a fast-paced and rewarding environment.

Identify and pursue new business opportunities through cold calling, networking, and social media

Build and develop relationships with existing clients, cross-selling and upselling across a wide product range

Maintain regular client engagement to ensure high levels of retention and profitable growth

Communicate effectively via phone, email, and live chat, offering clear and professional support

Collaborate with internal teams including marketing, customer service, and product specialists to ensure exceptional service

Gain a thorough understanding of the product and service offering to become a trusted advisor

Use negotiation skills to close sales and ensure client satisfaction

Manage and update CRM systems to track interactions and progress

Telesales Executive Qualifications & Skills:

At least one year of experience in sales or customer service

Confident and professional communication skills

Highly organised and target-driven

Strong negotiation and time management abilities

Proficiency in Microsoft Office

Resilience and adaptability in a busy sales environment

Experience within the business supplies or services industry

A proven track record of exceeding sales targets

CRM system experience

Competitive salary with performance-based incentives

Enhanced holiday entitlement and company sick pay

Access to employee benefits including life insurance, EV/ULEV car scheme, and cycle-to-work scheme

Supportive team environment with genuine opportunities for career development

If you would like to join a company that values people and culture, apply and a member of our team will be in touch!