Telecoms Engineer

Solutions Engineering Recruitment; England; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A reputable telecom services company in Brentwood is seeking an experienced Project Engineer to deliver telecom installations and provide client support. The ideal candidate has over two years of telecom experience, strong communication skills, and knowledge of VoIP and networking. This role involves a mix of office-based and field work, ensuring installations are completed efficiently while meeting SLA targets. A competitive salary and benefits package are offered.

Benefits

Company pension

25 days annual leave + bank holidays

On-site parking

Vehicle or Car Allowance

Ongoing product training

Qualifications

• 2+ years of experience in telecoms, preferably in installations and support.
• Capable of managing both office and field work effectively.
• Fluent in communicating with both technical and non-technical clients.

Responsibilities

• Deliver new telecoms installations from order to completion.
• Provide excellent client support and service.
• Order and manage systems, SIP, and internet services.

Skills

Telecoms experience (PABX and/or Hosted Voice)

Strong communication skills

Knowledge of VoIP, SIP, Cloud Telephony

Awareness of infrastructure technologies

Experience with 8x8, Horizon, or 3CX

Structured cabling experience

Job description

Job Title: Project Engineer – Hosted Telecoms
Location: Brentwood, Essex (CM14 4WQ)
Salary: £35,000 – £40,000 + Vehicle/Car Allowance + Pension
Job Type: Full-time, Permanent

About the Role

My client is looking for an experienced Project Telecoms Engineer to join their Brentwood team. This role combines office-based and field work, managing and delivering new 8x8 and 3CX installations, system upgrades, and occasional helpdesk support.

Benefits

• Company pension
• 25 days annual leave + bank holidays
• On-site parking
• Vehicle or Car Allowance
• Ongoing product training

Key Responsibilities

• Deliver new telecoms installations from order to completion
• Provide excellent client support and service
• Configure routers (training provided if needed)
• Order and manage systems, SIP, and internet services
• Collaborate with the team to meet SLA targets
• Escalate technical issues when required

Skills & Experience

• 2+ years in telecoms (PABX and/or Hosted Voice)
• Strong communication skills with technical and non-technical clients
• Knowledge of VoIP, SIP, Cloud Telephony, and networking
• Awareness of infrastructure and virtualisation technologies
• Experience with 8x8, Horizon, or 3CX (advantageous, training provided)
• Structured cabling experience a plus