Technical Sales Advisor

Wolseley UK; Norwich; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading specialist trade merchant in Norwich is seeking a Technical Sales Advisor to maintain high levels of customer service and maximize sales potential. In this full-time position, you will be responsible for addressing customer requirements and keeping up to date with technical product information. Ideal candidates should have experience in face-to-face customer service and good attention to detail. Competitive salary, bonus potential, and excellent benefits are offered.

Benefits

Competitive Salary

Bonus potential

Generous pension scheme

Free parking

Onsite canteen

Access to discounts

Free access to healthcare

Qualifications

• Good attention to detail and customer focused.
• Climate industry experience is preferable.
• Experience in face to face customer service.

Responsibilities

• Point of contact for customers and maintain high levels of customer service to maximise sales potential.
• Deal with customers’ requirements and ensure associated administrative processes are completed.
• Keep up to date with technical product information and latest products.

Skills

Attention to detail

Customer focus

Face to face customer service

Job description

Overview

Salary: Competitive Salary + Bonus + Excellent Benefits

Who are we? We are Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, free parking, onsite canteen and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

Role

As a Technical Sales Advisor based in Norwich, you’ll be responsible for:

• Point of contact for customers and maintain high levels of customer service to maximise sales potential.
• Deal with customers’ requirements and ensure associated administrative processes are completed.
• Keep up to date with technical product information and latest products to ensure we can offer a value engineered solution.

This is a full time, permanent, branch based role, working 40 hours per week, 08:00am - 17:00pm.

Requirements

• Good attention to detail and customer focussed
• Climate industry experience is preferable
• Experience in face to face customer service

We look forward to receiving your application!