Technical Content Specialist

American Nano Society; Oxford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading technology firm in Oxford is seeking a Marketing professional to develop upgrade marketing materials and manage campaigns. The ideal candidate will have a marketing qualification and demonstrable experience in a high technology environment. Responsibilities include managing the service website, providing technical support, and developing customer testimonials. The role offers a competitive salary, career development opportunities, and a flexible benefits package.

Benefits

Competitive starting salary

Structured career development opportunities

Good work-life balance

Private healthcare

Share incentive plan

25 days annual leave

Early finish on Fridays

Defined contribution Group Personal Pension Plan

Flexible benefits package

Responsibilities

• Develop upgrade marketing material utilising knowledge of internal departments.
• Manage upgrade roadmap.
• Manage the service website ensuring offers are current.
• Work with customers to develop VoC and testimonials.
• Provide service sales teams with sales packages.
• Support service sales team with technical discussions.
• Develop in region service marketing needs.
• Provide monthly report of service marketing activities.
• Support in delivering overall service targets.
• Manage 12 campaigns a year (6 major, 6 minor).
• Support technical publications team with upgrade documentation.

Skills

Sales/commercially based understanding of Customer Relations

Demonstrable marketing experience

Strong experience in email marketing

Lead generation experience

Good knowledge of content creation

CRM system experience

High level of skill in MS Office

Education

Marketing qualification (CIM or equivalent)

Knowledge of marketing materials

Experience in a high technology and capital equipment business

Job description

Overview

At Oxford Instruments Plasma Technology, we provide tools for the engineering of micro- and nano-structures, with customers using our process solutions to research and produce materials and semiconductors vital for everything from medical devices and diagnostics, to electric cars and quantum computers.

Responsibilities

• Develop upgrade marketing material utilising knowledge of internal departments
• Manage upgrade roadmap
• Manage the service website ensuring offers are current
• Work with customers to develop VoC and testimonials
• Provide service sales teams with sales packages
• Support service sales team with technical discussions
• Develop in region service marketing needs
• Continually work with engineering, applications, to provide marketing material for standard upgrade price list
• Provide monthly report of service marketing activities
• Support in delivering overall service targets
• Arrange or provide support to FSE for marketing material
• Manage 12 campaigns a year (6 major, 6 minor)
• Support technical publications team with upgrade documentation

Education/Qualifications

• Marketing qualification (CIM or equivalent)
• Knowledge of marketing materials
• Experience in a high technology and capital equipment business.

Professional Skills/Abilities

• Sales/commercially based understanding of Customer Relations
• Demonstrable marketing experience
• Strong experience in email marketing plus familiarity with other marketing channels including social media, content marketing, and webinars
• Lead generation experience
• Good knowledge of content creation, email, and social media channels
• CRM system experience
• High level of skill in MS office, especially Power Point

Benefits

In addition to a competitive starting salary, Oxford Instruments also offers structured career development opportunities, a good work-life balance, private healthcare, a share incentive plan, 25 days annual leave, early finish on Fridays, a defined contribution Group Personal Pension Plan, and a flexible benefits package that you can tailor to your own requirements.

If this role sounds of interest to you, please apply with your updated CV.

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All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.

Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List, and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert, or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited CVs.