Team member/ Security Officer (Retail)

Bayley & Sage; Camden Town; On-site; GBP 25,000 - 30,000; Full time

Job summary

A retail and hospitality company in Camden Town is seeking a security officer to ensure the safety and security of customers and employees. You will work with store teams to provide excellent customer service while managing security needs. The ideal candidate should have experience in a security or customer-facing role and be confident in emergency situations.

Qualifications

• Experience in a hospitality or retail security role.
• Ability to manage and communicate effectively.
• Confidence in handling challenging situations.

Responsibilities

• Support customers and teams to maintain high customer service standards.
• Respond swiftly to all emergencies.
• Report all incidents and take necessary actions.

Skills

Customer service

Emergency response

Communication

Job description

Job descriptionLocation: Bayley & Sage, 141 Ebury St, London SW1W 9QW.We are looking for a security officer with experience in a hospitality or retail environment, either in a security or customer facing role.Can manage, communicate effectively, evaluate, develop, and have confidence in handling challenging situations. Be part of our store teams, assist customers, answer questions and at the same time provide a security presence in our stores.This is a fantastic opportunity to work in our busy Bayley & Sage stores, where no two days are the same. In this role, you will working with our store teams to ensure the safety and security of our customers and employees. You will be a friendly, welcoming face and be confident interacting while all the time ensuring our store environments are safe and secure.What will I be doing?Responsibilities include but are not limited to:

• You are in stores to support our customers and teams, to offer assistance and achieve and maintain a high standard of customer service.
• To respond in a swift and confident manner to all emergencies.
• Ensure that all incidents are reported immediately that necessary actions are taken and that the incident is reported.