Support Worker (Bank)

UK Addiction Treatment Centres; Barnsley; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading addiction treatment provider in Barnsley is seeking a Support Worker (Bank) to provide essential support to clients, ensuring their needs are met and facilitating their recovery process. The ideal candidate will possess strong organisational and communication skills, with the ability to work independently and as part of a team. This role offers a competitive hourly wage and the opportunity to make a significant impact in the lives of others.

Benefits

Supportive PDP

Training and development opportunities

On-site parking

Employee of the month vouchers

Wellness programme

Employee appreciation days

Qualifications

• Ability to undertake lone-working safely and effectively.
• Ability to negotiate and influence effectively.
• Capacity to handle intensive and pressurised situations.

Responsibilities

• Provide advice, information, and support to clients.
• Assist in the day-to-day operation of services.
• Ensure clients observe the programme's rules.

Skills

Good organisational skills and time management skills

Good verbal and written communication skills

Ability to work on own initiative and as part of a team

Competent in Word, Google Suite and Excel

Strong customer service skills

Job description

Support Worker (Bank)

£12.21 per hour

Zero Hours Contract

Linwood House, Barnsley, S71

Do you have a passion to help people?

Come and work for The UK's leading Alcohol & Drug Rehab provider. As a Support Worker (Bank), at our centre in Barnsley, the benefits are endless.

• You will have endless job satisfaction, and make a difference to people's lives
• You can be a support system for others, and your presence will have a huge impact!

If you're looking for a new, exciting role, why not apply to join us? We pride ourselves on having a great team of dedicated addiction specialists, and provide a safe place to heal and feel secure with the best possible care and treatment.

The benefits of being a Support Worker (Bank) in the team :

• Supportive PDP
• Training and development opportunities
• On-site parking
• Blue Light Card- discounts at thousands of retailers
• Employee of the month vouchers (Delegating up to £100 per month)
• Wellness programme (24 / 7 BUPA counselling support)
• We host employee appreciation days!

Main duties of the Support Worker (Bank) :

• Provide advice, information and support to clients including referral to aftercare services that focus on maintaining an abstinent lifestyle.
• Work with clients to produce appropriate and achievable recovery plans to help them address their identified needs.
• Ensure clients observe the programme's rules and support the manager in investigating and taking action where these may have been breached including substance testing.
• Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records.
• Assist in the day-to-day operation of services by working with clients, enabling them to cope with practical aspects of daily living (life skills, benefits, housing).
• Ensure residents attend external appointments in line with their care plan by supporting them to access transport or accompanying them if necessary.
• Oversee and or conduct effective intake, assessment and discharge interventions.
• Assist the therapeutic team to carry out accurate, complete and timely risk management planning and reviews in conjunction with external third parties where appropriate.
• Undertake all duties and responsibilities in accordance with : company policies, procedures, protocols, guidelines, standards; good professional practice and the company's QA strategy, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations.
• Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion.
• Assist in the transfer of individuals between agencies and services.

Essential criteria :

• Good organisational skills and time management skills.
• Good verbal and written communication skills at all levels.
• Ability to work on own initiative and as part of a team.
• Competent within the demands of the role in Word, Google Suite and Excel
• Ability to undertake lone-working safely and effectively.
• Ability to negotiate and influence effectively in terms of professional boundaries.
• Ability to develop and review risk management plans.
• Ability to express empathy and a non-judgemental attitude with a calm, caring approach.
• Capacity to handle intensive and pressurised situations.
• Strong customer service skills.

Recruitment Process :

• You will be called for a screening where our talent acquisition specialist can ask you questions around your work experiences
• If you are successful with the above, you will be asked to attend an interview on site
• UKAT is disability confident, providing an inclusive and accessible recruitment process.