Support Worker

Pertemps Bond; Exeter; On-site; GBP 40,000 - 60,000; Full time

Job summary

A temporary staffing agency in Exeter is seeking a motivated Support Worker to provide holistic support for veterans and individuals at risk of homelessness. The role includes offering tailored practical and emotional assistance, collaborating with external agencies, and maintaining accurate support documentation. Ideal candidates will have experience in diverse support roles and a relevant NVQ Level 3 qualification. This position offers a chance to empower individuals toward independence with a competitive salary of £14.82 per hour.

Qualifications

• Experience supporting a wide range of people with varying backgrounds.
• Ability to apply common sense to situations and manage risks.
• Experience maintaining records and creating effective action plans.
• Clear understanding of diversity when supporting vulnerable people.
• Good understanding of housing support issues.

Responsibilities

• Provide practical and emotional support tailored to individual needs.
• Work closely with external agencies around mental health and housing.
• Create, review and update support plans and risk assessments.
• Support individuals to work toward their goals and build skills.

Skills

Experience supporting a wide range of people

Ability to apply common sense

Accountability for decision-making

Experience maintaining records

Ability to build positive relationships

Ability to lone-work safely

Willingness to work flexibly

Understanding of diversity

Confidence in assessing challenging situations

Good understanding of housing support

Good literacy and numeracy skills

NVQ Level 3 or equivalent

Education

NVQ Level 3 in a relevant field

Job description

Job Title : Support Worker

Hours per Week : 37

Working Pattern : Monday–Friday, with one Saturday in eight

Contract Length : Temporary – expected until March 2026

Salary : £14.82 per hour

DBS Requirement : Enhanced DBS required

We are seeking a motivated and compassionate Support Worker to join our clients team on a temporary basis. You will be supporting veterans and individuals who have experienced homelessness or are at risk of homelessness, providing holistic, solution-focused support that empowers people to develop independence and stability.

Your caseload will typically consist of 5–8 customers, allowing you the time and capacity to deliver high-quality, person-centred support. You will work as part of a wider team supporting people with moderate to high support needs across the Exeter area.

Key Responsibilities

• Provide practical and emotional support tailored to individual needs.
• Work closely with external agencies around mental health, substance misuse, benefits, housing, education, training and employment.
• Create, review and update support plans and risk assessments.
• Take a positive and proactive approach to risk management.
• Support individuals to work toward their goals and build skills for independent living.

About the Candidate

Essential :

• Experience supporting a wide range of people with varying backgrounds and support needs.
• Ability to apply common sense to situations and manage risks appropriately.
• Accountability for decision-making and understanding the bigger picture.
• Experience maintaining records and creating effective action plans.
• Ability to build positive relationships with individuals and internal / external partners.
• Ability to lone-work safely and also contribute effectively as part of a team.
• Willingness to work flexibly, including with different clients / colleagues and occasionally outside standard hours.
• Clear understanding of diversity when supporting vulnerable people.
• Ability to promote independence and self-determination in individuals and groups.
• Ability to form constructive, creative relationships to support individuals’ development.
• Confidence in assessing challenging situations and providing appropriate solutions.
• Ability to respond positively to change.
• Good understanding of housing support and the issues people face daily.
• Understanding of training, education, employment opportunities or social activities.
• Previous experience working with vulnerable individuals, either 1 : 1 or in group environments.
• Knowledge and understanding of housing-related support.
• Good literacy and numeracy skills.
• Safeguarding certifications.
• NVQ Level 3 or equivalent in a relevant field.

Apply today or for any further information contact Pertemps 01278554226 and ask to speak with Matt.