Subject Matter Expert, Level 6

Globant; Greater London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading technology company is seeking a Salesforce Agentforce - EMEA Practice Lead to enhance business solutions. This role involves leading the Salesforce practice, driving strategic initiatives, mentoring consultants, and engaging in pre-sales activities. The ideal candidate will possess strong technical leadership, deep Salesforce expertise, and an ability to deliver complex solutions. This position offers a hybrid working model based in London, contributing to transformative digital products using innovative technologies.

Benefits

Comprehensive benefits package

Opportunities for career development

Qualifications

• Experience in leading Salesforce practices and teams.
• Strong knowledge of Salesforce Agentforce capabilities.
• Ability to mentor and develop team members.

Responsibilities

• Lead the Salesforce Agentforce practice in EMEA.
• Oversee resource planning and hiring.
• Deliver complex Salesforce projects with high quality.

Skills

Technical leadership

Salesforce expertise

Coaching and mentoring

Business development

Tools

Salesforce

AI technologies

Job description

At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.

We seek a Salesforce Agentforce - EMEA Practice Lead (Subject Matter Expert - Level 6) who shares our passion for innovation and change. This role is critical to helping our business partners evolve and adapt to consumers' personalized expectations in this new technological era.

What will help you succeed:

This role serves as the internal lead for our Salesforce Agentforce capability in EMEA, responsible for directing the practice locally, developing team skills, and ensuring consistent high‑quality delivery. The Practice Lead provides hands‑on technical leadership, supports pre‑sales activities, and acts as the primary escalation point for complex engagements. This position exists to strengthen internal governance, mentor consultants, and ensure the practice operates efficiently and strategically.

Key Responsibilities

Practice Leadership & Strategy

• Align and refine the strategic roadmap for the Salesforce Agentforce practice in EMEA.
• Lead the development of best practices, delivery frameworks, accelerators, and reusable assets.
• Provide coaching, guidance, and career development for consultants across the team.
• Oversee resource planning, skills development, and hiring to scale the practice.
• Act as the highest point of technical and functional escalation within the practice.

Pre‑Sales & Business Development

• Partner with Sales to qualify opportunities and shape solution proposals.
• Lead discovery sessions, client workshops, and technical deep dives.
• Design high‑level architectures, delivery plans, and effort estimates.
• Present and defend proposed solutions to senior stakeholders and executive audiences.

Project Delivery & Execution

• Serve as Lead or Principal Consultant on key engagements.
• Deliver complex Salesforce Agentforce solutions leveraging best‑in‑class architecture and configuration.
• Provide governance, QA, and architectural oversight across parallel project streams.
• Mentor project teams during execution to build capability and confidence.

This job can be filled in UK-London -Hybrid

Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively.

We may use AI and machine learning technologies in our recruitment process. Globant is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Globant is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Final compensation offered is based on multiple factors such as the specific role, hiring location, as well as individual skills, experience, and qualifications. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about life at Globant here: Globant Experience Guide.