Student Recruitment and Admissions Officer

Leeds City College; Leeds; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading educational institution in the UK is seeking a Student Recruitment and Admissions Officer to enhance the potential student experience through efficient processes. The role involves managing inquiries, supporting events, and processing applications while working mainly on-site with some flexible home working. The ideal candidate will have relevant qualifications, customer service training, and the ability to maintain strong relationships. This position offers numerous benefits, including generous leave and development opportunities.

Benefits

Annual leave of up to 44 days

Pension schemes with employer contributions

Professional development opportunities

Employee wellbeing initiatives

Discounted travel options

Qualifications

• Relevant qualifications in information, advice, and guidance.
• Professional understanding of admissions processes.
• Experience in admissions roles.

Responsibilities

• Be the first point of contact for potential students.
• Attend external recruitment events.
• Process and manage student applications efficiently.

Skills

Excellent customer service skills

Ability to build and maintain relationships

Knowledge of student database systems

Experience in high-volume customer environments

Education

I.A.G Qualification at level 2 or above

Customer service qualification or training

Literacy and numeracy qualification at Level 2 or above

Job description

About The Role

We are looking for a Student Recruitment and Admissions Officer to provide an excellent potential student experience through an efficient and streamlined process for all stages of recruitment, with a strong focus on converting inquiries to enrolment.

Note: We will be closed from 4 pm Friday 19 December 2025 and will reopen on Monday 5 January 2026. You are still welcome to apply during this period; applications will be reviewed once we reopen.

This role requires you to work at Harrogate College once or twice a week (travel expenses paid from Park Lane Campus to Harrogate) and Somerville House once a month. Flexibility is offered to work from home one day per week.

What You Will Do

• Be the first point of contact for potential students, including application and course inquiries.
• Offer Matrix standard of advice and guidance to potential students.
• Attend external events across the region – including evenings and weekends.
• Support the interview events, providing an excellent experience for potential students, parents, and external stakeholders.
• Deal with all applications efficiently and in a timely manner to meet our Service Level Agreements.
• Process applications, ensuring all offers have been made to potential students.

About You

• Relevant I.A.G Qualification at level 2 or above.
• Relevant customer service qualification or training, literacy and numeracy qualification at Level 2 or above.
• A professional understanding of admissions, including experience working effectively in an admission role.
• Ability to build and maintain strong internal and external working relationships and work in a confidential manner.
• Experience of working in a busy high‑volume customer focused environment.
• Good knowledge of student database systems or C.R.M systems.
• Good knowledge of systems processes and regulations relevant to admissions.
• Excellent customer service skills.

Benefits

The group offers a range of excellent benefits, including:

Annual Leave

Curriculum and Management: 44 days plus bank holidays.
Curriculum support and business support: 39 days plus bank holidays.

Pension Schemes With Generous Employer Contributions

Teachers’ Pension Scheme, Local Government Pension Scheme, People’s Pension Scheme.

CPD Opportunities

Annual staff conference plus 2 additional staff development days.

Qualifications Including PGCE, Apprenticeships, Leadership and Management Courses

Access to a wide range of training and professional development designed to help you continually develop and grow.

Employee Wellbeing Initiatives

Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).

Travel and Commuting

Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.

Flexible and Hybrid Working Opportunities

Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.

About Us

Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally. We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life‑changing. Leeds City College’s values put students first and are at the heart of everything we do. We are committed to lifelong learning and investing in our staff, offering a wide range of vacancies and opportunities for progression.

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our students. All successful applicants will be required to complete mandatory pre‑employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. It is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection with children.

Equality, Diversity and Inclusion

Our commitment to equality, diversity and inclusion (EDI) in recruitment is key to our Group’s values. We foster a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. To find out more about our EDI objectives, please click here.

Recruitment Agencies

We do not accept unsolicited CVs and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.