Store Manager

CO-OP; Latton Bush; On-site; GBP 100,000 - 125,000; Full time

Job summary

A well-established retail co-operative is looking for a Store Manager to oversee operations in Latton Bush, England. The role requires strong leadership to guide a diverse team and deliver outstanding customer experiences. Responsibilities include team development and ensuring compliance with safety standards. The successful candidate will receive a competitive salary along with various benefits including discounts, pension contributions, and a generous holiday allowance of 36 days. This position promotes a culture of inclusivity and community engagement.

Benefits

30% off Co-op products

10% off other brands

Employer pension contributions

Access to earned wages

Cycle to work scheme

Coaching and training

Qualifications

• Experience in guiding and developing a team in a busy service-focused environment.
• Ability to motivate and inspire team members.
• Willingness to engage in hands-on tasks and direct store activities.

Responsibilities

• Lead the team to deliver exceptional service and promote the Co-op difference.
• Cultivate an inclusive environment for team discussions.
• Conduct regular performance discussions to develop team potential.
• Ensure store operations meet safety and legal standards.
• Manage store performance and HR processes.

Skills

Team leadership

Problem-solving

Communication

Commercial analysis

Resilience

Job description

Overview

You\'ll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You\'ll also need:

• Resilience and great problem solving skills
• The ability to understand and analyse commercial information
• Willingness to roll up your sleeves and support the team with delivery of store activities

At Co-op, we\'re proud to do things a different way. As one of the world\'s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we\'ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

We\'re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

Role

We\'re looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you\'ll help to deliver the store purpose by guiding the commercial and community strategies in your store. You\'ll also lead your team and show them how to make shopping at Co-op a fantastic experience; you\'ll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to:

• Empower your team to deliver great service, personally promoting the Co-op difference to customers and members
• Build an inclusive culture where everyone can speak up and share their views
• Develop your team through regular performance conversations to help them reach their potential
• Make sure the store is safe, legal and operational
• Manage and optimise your store\'s commercial performance; recruit new team members and manage HR processes

In return for your passion and commitment, you\'ll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance) and a generous holiday allowance of 36 days including bank holidays (rising with service).

Benefits

• Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store
• A pension with up to 10% employer contributions
• Stream app \u2013 giving access to a percentage of your pay as you earn it
• Cycle to work scheme
• Coaching and training to support your career development