Store Coach: Lead Ops & Delight Customers

Dunelm; Catford; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading homeware retailer in Catford is seeking a Store Coach to oversee store operations and enhance customer experiences. The ideal candidate will have a strong operational mindset and a passion for people. Your role will involve supporting your team, ensuring a welcoming environment, and facilitating excellent service. Join a company that values its people and encourages growth within a vibrant retail setting.

Benefits

Opportunities for growth

Friendly team environment

Qualifications

• Experience in retail operations or a related field.
• Strong interpersonal and communication skills.
• Ability to manage and support a team effectively.

Responsibilities

• Run the store operations smoothly.
• Create brilliant customer experiences.
• Support and develop the team.

Skills

Head for operations

Heart for people

Attention to detail

Customer service skills

Job description

A leading homeware retailer in Catford is seeking a Store Coach to oversee store operations and enhance customer experiences. The ideal candidate will have a strong operational mindset and a passion for people. Your role will involve supporting your team, ensuring a welcoming environment, and facilitating excellent service. Join a company that values its people and encourages growth within a vibrant retail setting.