Showroom Project Coordinator

B&Q plc; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading home improvement retailer in the UK is looking for a Showroom Project Coordinator to support showroom teams and ensure customers receive professional service. The role involves using design software, managing projects, and maintaining communication with customers throughout their journey. The ideal candidate should possess excellent communication and relationship-building skills with a willingness to work flexible hours. Competitive salary and a comprehensive benefits package included.

Benefits

Competitive salary

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Qualifications

• Great at using technology and has brilliant communication skills.
• Motivated by targets with a keen eye for design.
• Flexible to work on a rota including weekends, evenings, and bank holidays.

Responsibilities

• Support showroom teams and installers to deliver a seamless service.
• Keep customers up to date with their projects.
• Use design software to bring customer projects to life.

Skills

Communication skills

Relationship building

Problem-solving

Project management

Technology proficiency

Job description

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Showroom Project Coordinator & help to bring our customers dream kitchen & bathroom projects to life.

What's the job?

You’ll support our showroom teams & installers with the help and advice needed to deliver a seamless and professional service for our customers. Whether it be via phone, email, or face to face, you’ll keep our customers up to date with their projects until completion. You’ll also use design software to really bring customer projects to life, by asking questions and exploring possibilities. Having the confidence to recommend the right finance, products, and installation options is also important in this role.

What we need:

You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.