Service Technician

Ar Graff Cymru (Wales); Caernarfon; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A local consultancy firm is looking for a part-time hybrid Service Technician (Trainee) in Caernarfon. The role includes maintenance, repair, and troubleshooting of print, copy, and scan systems, alongside field service and client support tasks. Candidates should possess skills in maintenance and customer service, and a willingness to learn is essential. Knowledge of Welsh is a plus, as training will be provided.

Qualifications

• Skills in Maintenance, Repair, and Troubleshooting; training will be provided.
• Experience in Field Service and Customer Service desirable.
• Ability to work independently and as part of a team.
• Excellent communication and problem-solving skills required.
• Previous experience in a technical role is a plus.
• Willingness to learn and adapt to new challenges.
• Ability to speak Welsh is desirable; Welsh lessons available.

Responsibilities

• Maintain, repair, and troubleshoot print, copy, and scan systems.
• Engage in field service and customer service tasks.
• Ensure optimal performance and client satisfaction.

Skills

Maintenance

Repair

Troubleshooting

Field Service

Customer Service

Communication

Problem-solving

Welsh Language

Job description

Company Description

Ar Graff Cymru (Wales) are consultants and suppliers of print, copy, and scan systems with twenty years of industry experience. As a local company, we pride ourselves on being simple and transparent, ensuring that we are easy to deal with. We offer agreements that suit all types of businesses, organizations, and schools while providing leading industry brands at amazing value.

Role Description

This is a part-time hybrid role for a Service Technician (Trainee) located in Caernarfon, with some work from home acceptable. The Service Technician (Trainee) will be responsible for day-to-day tasks including the maintenance, repair, and troubleshooting of print, copy, and scan systems. They will also engage in field service and customer service tasks to ensure optimal performance and client satisfaction.

Qualifications

• Skills in Maintenance, Repair, and Troubleshooting, training will be provided and ongoing.
• Experience in Field Service and Customer Service skills desirable.
• Ability to work independently and as part of a team
• Excellent communication and problem-solving skills
• Previous experience in a technical or similar role is a plus
• A willingness to learn and adapt to new challenge
• Ability to speak Welsh is desirable, Welsh lessons can be part of the ongoing training.

Please email [e-mail] if you are interedted in this opprrtunity.