Service Manager

Pertemps Recruitment Ltd; Kilmarnock; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking a Service Manager in Kilmarnock to oversee a busy Service Centre. The role involves managing the team, ensuring excellent customer service, and compliance with health and safety regulations. Candidates should have strong leadership and communication skills and a full UK driving licence. This position offers a salary between £30,000 and £35,000 based on experience.

Qualifications

• Previous supervisory experience in a fast-paced industry is desirable.
• Strong communication and organisational skills are essential.
• Good knowledge of Microsoft Office is required.
• Practical knowledge of Health & Safety is preferred.
• Full UK driving licence is required.

Responsibilities

• Manage the Service Centre team and ensure performance.
• Ensure compliance with contract administration procedures.
• Coach and develop the team for excellence.
• Oversee Health & Safety practices in the centre.
• Maintain high standards of customer care.

Skills

Strong communication skills

Organisational skills

Leadership skills

Self-motivated

IT literate

Job description

Overview

Service Manager – Location: Kilmarnock, KA1 4DA. Hours: 42 per week, Monday–Friday, 7:30am–5:00pm. Salary: £30,000 – £35,000 (DOE).

We’re looking for a proactive and motivated Service Manager to support the running of our client’s busy Service Centre in Kilmarnock. This is a fantastic opportunity for someone with strong leadership skills who thrives in a fast-paced environment and is committed to delivering outstanding customer service.

Key Responsibilities

• Support in the day-to-day management of the Service Centre team, ensuring performance is maximised in line with company policies.
• Ensure compliance with all contract administration procedures.
• Coach, motivate and develop your team to achieve excellence.
• Oversee Health & Safety practices, ensuring all processes and activities meet regulations.
• Maintain the highest standards of customer care, service, and product quality.
• Deputise for the Service Centre Manager in their absence.

Skills & Experience

• Previous supervisory experience, ideally within hire or a fast-paced industry (desirable but not essential).
• Strong communication and organisational skills.
• IT literate, with good knowledge of Microsoft Office.
• Practical knowledge of Health & Safety at work.
• Self-motivated with the drive to succeed and maintain high standards.
• Full UK driving licence required.

Interested? Apply now to take the next step in your career as a Service Manager.