Service Colleague

ASDA; Gateshead; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company in Gateshead is seeking a Service Colleague to join their team. In this part-time role, you will assist in various departments, serve customers, and maintain product availability. The ideal candidate is friendly, adaptable, and passionate about delivering excellent customer service. A competitive salary and various benefits, including employee discounts and wellbeing support, are offered.

Benefits

15% colleague discount

Discounted services

Flexible pay options

Company pension

24/7 virtual GP

Parental leave policies

Recognition program

Special offers and discounts

Qualifications

• Enthusiastic approach to learning new skills.
• Ability to engage with customers for a great shopping experience.

Responsibilities

• Serve customers at the checkouts.
• Assist in department tasks across the store.
• Maintain products on shelves.

Skills

Friendly demeanor

Teamwork

Customer service

Adaptability

Job description

Job Title

Service Colleague

Location

Gateshead

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Nights

Hours per Week

16

Pay Rate

£14.99

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

28 September 2025

As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special' products. We work as a team to maximise sales and deliver a great online shopping experience.

About You

You'll be naturally friendly and want to get stuck in, working with your team to deliver great results. You'll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.

Asda, that’s more like it

Apply today by completing an online application…

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.