Service Charge Analytics Specialist

CRA GROUP RECRUITMENT AND PAYROLL LTD; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local authority in the United Kingdom seeks a Central Service Charge Analyst for a 3-4 month contract. The successful candidate will be responsible for delivering high-quality service to stakeholders, managing service charge data, and supporting teams with queries. Key qualifications include strong financial and analytical skills, advanced Excel proficiency, and a detail-oriented approach to data processing. This role requires excellent communication skills to convey complex data effectively.

Qualifications

• Excellent financial and numerical skills.
• Strong analytical capability with experience in large datasets.
• Good understanding of service charge management.
• Highly organized, managing multiple tasks to deadlines.
• Advanced Excel skills including data visualisation.
• Meticulous attention to detail and accuracy.
• Strong communication skills to explain complex data.
• Strong problem-solving and critical-thinking skills.
• Experience in housing or property management is desirable.

Responsibilities

• Provide professional internal customer service for service charge delivery.
• Support colleagues with service charge queries and data requests.
• Compile and present service charge-related information.
• Create and maintain KPIs for team effectiveness.
• Support calculation and allocation of service chargeable expenditure.
• Prepare and validate data for charge calculation.
• Audit data quality for improved accuracy.
• Support development of new systems and procedures.

Skills

Financial skills

Analytical capability

Organizational skills

Excel proficiency

Communication skills

Problem-solving skills

Job description

A local authority in the United Kingdom seeks a Central Service Charge Analyst for a 3-4 month contract. The successful candidate will be responsible for delivering high-quality service to stakeholders, managing service charge data, and supporting teams with queries. Key qualifications include strong financial and analytical skills, advanced Excel proficiency, and a detail-oriented approach to data processing. This role requires excellent communication skills to convey complex data effectively.