Service Appointment Coordinator- Dover Honda- ICL Autos

International Car Ltd.; Dover; On-site; GBP 30,000 - 40,000; Full time

Job summary

A major automotive dealership group in the United Kingdom is seeking a detail-oriented Business Development Representative for their Dover location. This role involves ensuring efficient follow-up on leads and maintaining customer relationships to boost dealership sales. Candidates should have excellent communication skills and a valid driver's license. Benefits include profit-sharing, paid vacation, health insurance, and professional development opportunities.

Benefits

Annual Profit-Sharing Bonus

Paid vacation

Employer sponsored healthcare

401(k) match

Tuition Reimbursement

Qualifications

• Valid driver's license and acceptable motor vehicle record needed.
• Pre-employment background check and drug screening required.

Responsibilities

• Responsible for prospecting functions at the dealerships.
• Ensure timely follow-up on phone and service leads.
• Set appointments and maintain customer relationships through email and phone.

Skills

Excellent communication skills

Customer focus

Friendly attitude

Flexible schedule

Education

High School Diploma or equivalent

Job description

Overview

Current job opportunities are posted here as they become available. The International Cars’ team values ownership, accountability, and the importance of high-level service and customer satisfaction.

International Cars is headquartered at Honda North in Danvers, MA and is the recipient of several industry awards.

Position

Dover Honda, an International Cars, Ltd., Inc. Company, is looking for a detail-oriented individual who enjoys talking on the phone for our Business Development Center. The Business Development Representative is in charge of the prospecting functions of the dealerships. This person will be responsible for ensuring that phone and service leads are followed up in a timely and professional manner. They are responsible for setting appointments and following up with unsold service traffic. They will maintain a relationship with our customer base via e-mail and by phone to increase the dealership sales.

ICL is employee owned and proud of our dealerships: Honda North, 1 North Pre-Owned and KIA North in Danvers MA, Dover Honda & Dover Chevrolet in Dover NH, Porsche of Stratham, Audi of Stratham and Honda Stratham in Stratham NH and Portsmouth VW in Greenland, NH.

What we offer

• Annual Profit-Sharing Bonus up to $14,000
• Earn up to 4 weeks paid vacation plus personal time off
• Employer sponsored healthcare benefits – WE PAY 64%
• Vision, Flexible Spending Accounts, Short Term Disability
• Company paid Life Insurance and Long-Term Disability
• Generous 401(k) match
• Earn shares in our employee stock ownership plan
• Tuition Reimbursement
• Opportunities for Professional Development and Growth
• CLOSED ON SUNDAYS
• Only Employee-Owned Auto Dealership Group in New England

Requirements

• High School Diploma or equivalent
• Excellent communication skills with a customer focus and friendly attitude
• Flexible schedule to cover store hours
• Must have a valid driver's license and a motor vehicle record acceptable to ICL Insurance Company requirements
• Pre-employment background check and drug screening required

Join our team today! Be part of a company where all employees are valued, respected, and encouraged. ICL is an active part of the communities in which we operate, and we strive to make positive contributions in the lives of all of our customers.

International Cars LTD does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.