Senior Waiter - Road Hole Restaurant

Kohler Co.; St Andrews; On-site; GBP 27,000 - 32,000; Full time

Job summary

A prestigious hotel in St Andrews seeks an experienced waiter or shift leader for its fine dining team. The role involves preparing for service, maintaining high standards, and delivering a world-class guest experience. Ideal candidates have at least 2 years in hospitality, strong wine knowledge, and leadership qualities. Excellent benefits include discounted stays, meals, gym access, and more.

Benefits

Free meals and drinks

Discounts across the resort

Access to on-site gym and spa

Discounts within Kohler group

Access to The Dukes Championship Golf Course

Qualifications

• At least 2 years of experience in hospitality.
• Ability to recommend wine and dish pairings.
• Experience as a Section Leader is preferred.

Responsibilities

• Prepare for service and maintain high service standards.
• Lead your section and provide a 5-star guest experience.
• Engage with guests to create memorable experiences.

Skills

Hospitality experience

Basic wine knowledge

Strong communication skills

Detail-oriented

Team player

Education

WSET Level 1 (preferred)

Job description

About Us
At the heart of the world’s greatest golfing destination, the Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times.

Part of Kohler Company, the Old Course Hotel, Golf Resort & Spa is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.

Why Join Our Team?
With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests.

We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught! Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team.

We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.
Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access.

Our benefits don’t end there, in your spare time, we also offer free access to The Duke’s golf course and superb discounts in our restaurants, shops, spa and room rates. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.

A career at Old Course Hotel, what’s not to love?
*All benefits subject to availability

About The Role
Named after the 17th hole of the Old Course, the Road Hole Restaurant is the beating heart of the hotel. With its commitment to using only the finest local ingredients, breathtaking views and exceptional service, it’s no wonder why the restaurant has earned such a prestigious 3 AA Rosettes rating.

An opportunity for an experienced waiter or shift leader to join our fine dining team here at The Old Course Hotel has become available. This position would suit either someone with recent experience in a supervisory role, or strong waiting experience with the desire to develop into a supervisory position. The role will include preparing for service, maintaining high standards of service and presentation, being responsible for your own section, being the designated leader on shift, providing a 5-star experience and creating lasting memories for our guests who travel from around the globe to visit us.

To be successful in this position;

• You will have previous experience of at least 2 years within a hospitality role, preferably in dining but all hospitality experiences will be considered.
  
• Basic wine knowledge is required, with the ability to recommend wine and dish pairing options.
  
• WSET Level 1 is preferred, but not essential.
  
• You will have previous experience as a Section Leader.
  
• You will have the ability to hold your own section.
  
• You will deliver a warm and welcoming experience, playing your part in making their stay at The Old Course as exceptional as it can be.
  
• You will have a keen eye for detail and an organised approach with the desire to exceed guest expectations.
  
• We need an enthusiastic approach towards your role and to our guests, striving to provide the world-class experience they expect.
  
• You will be a team player with strong communication skills and a positive attitude.
  
• You will have the ability to engage with guests, helping them however you can and make their visit to the Road Hole Restaurant memorable.
  
  

Hours
Permanent, Full Time 40hrs
FTC Full Time 40hrs

Salary
£27,385 per annum + TRONC

Benefits

• Free meals and drinks in our complimentary staff canteen
  
• Discounts across the resort including in our restaurants, room rates, pro shop and golf course
  
• Wider group discounts within Kohler group.
  
• Free access to our on-site gym and spa facility.
  
• Free access to our The Dukes Championship Golf Course
  
• 24/7 access to the Employee Assistance Programme